Voice Process Executive

2 days ago

Chandigarh Chandigarh, India It By Design Full time

Education and Qualifications
- Bachelor’s degree.
- Minimum one year of experience in dealing with international clients.
- Experience of working with teams of English-speaking countries

**Responsibilities**:

- Troubleshooting on Desktops.
- Troubleshooting on Microsoft office 365, firewall and mail servers.
- Monitoring backups.
- Troubleshooting networks, virtualization, and windows servers.

Capabilities

**Skills**:

- Technology Graduate OR Bachelor of Science in IT.
- Must have a prior minimum 1 year of experience in customer service or technical support role.
- Effective interpersonal skills and relationship-building skills.
- Strong written and oral communication skills (Must have).
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Must be a team player but should also understand the importance of individual contributions.
- Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
- Must be flexible to work any shift in a 24/7 operation including night shifts.

Pay: ₹20,000.00 - ₹30,765.95 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you come for a face to face at our Chandigarh/ Noida office?

**Experience**:

- total work: 1 year (required)
- Technical support: 1 year (preferred)
- International voice process: 1 year (required)
- Call center: 1 year (required)

Work Location: In person

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