CRM Executive

1 day ago


Fort Mumbai Maharashtra, India The Stonecasa Full time

Develop, implement, and optimize CRM strategies and campaigns to drive customer acquisition, retention, and loyalty.
- Manage the CRM database to ensure data accuracy and segmentation for personalized communication.
- Collaborate with marketing, sales, and customer service teams to create cohesive customer experiences.
- Coordinate with sales teams, architects, designers, and contractors to ensure seamless client communication and satisfaction.
- Analyze customer behavior and campaign performance to generate actionable insights.
- Set up automation workflows and customer journeys to improve efficiency and engagement.
- Ensure compliance with data protection regulations (e.g., GDPR).
- Provide regular reports and dashboards on CRM KPIs and metrics.
- Monitor and report on CRM campaign performance, providing insights for optimization.

Pay: ₹12,435.07 - ₹32,731.34 per month

Schedule:

- Day shift

Work Location: In person


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