Guest Service Associate-food

2 weeks ago

Chennai, India Emprego IN Full time

**About Us**

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid hotels, Staybridge Suites® and Candlewood Suites®. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you Intercontinental Chennai Mahabalipuram Resort where culture meets luxury, by the Bay of Bengal. Situated along the scenic coastal highway, Intercontinental Chennai Mahabalipuram Resort embodies history of Coromandel Coast. Tucked away between casuarina groves the Beach Resort boasts of 15000 Sq feet garden space with private beach making it an ideal choice for Destination Weddings and Private Events. A scenic paradise with 105 rooms (Including Ocean View Suites) exclusive kids facility, 3 award wining restaurants and luxurious Spa & Salon. 45 kms from Chennai International Airport.

**Your day to day**
- Serves customers according to the set standards, by taking their orders, posting the bills, collecting and serving the order, and bill accordingly - Presents bills to guests and ensures settlement of the same - Promotes all menu items and promotions - Ensures all opening and closing duties are followed according to the checklist - Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables - Responsible for clearing and arranging the stations - Ensures that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured - Ensures that all billings are correct

**What we need from you**

Should have at least 1 year experience in hospitality industry in 4-5 star hotel Should be fluent in English (speaking, reading and writing). Good knowledge about micros operating system Good skills in customer service

**What we offer**

Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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