Customer Support Associate

2 weeks ago

Gurugram Haryana, India VCollaborate consulting Full time

**Location**: Gurugram

**Job Type**: Full-Time, Permanent
**Shift**: Rotational Shifts | **5 Days Working** | 2 Weekly Offs
**Work Mode**: On-site (Work from Office)

**Job Overview**:
**Key Responsibilities**:

- Assist with service or product-related issues, technical queries, and troubleshooting
- Deliver professional and prompt support ensuring a high customer satisfaction rate
- Follow internal processes for documentation and escalation

**Eligibility Criteria**:

- Graduation preferred (Undergraduates allowed for select roles)
- **Minimum 6 months - 1 year experience** in customer support, **international BPO**, or **technical support**:

- Excellent communication skills in English
- Typing and basic computer proficiency required
- Immediate joiners preferred
- Must reside within 20 km of the Gurugram office

**Salary**: ₹23,000 - ₹32,000 CTC/month (Based on experience and communication level)

**Perks & Benefits**:

- **5 Days Working** with 2 rotational weekly offs
- **Cab facilities available** (based on process)
- Paid training provided
- Career growth opportunities and incentives
- Safe and professional work environment

**Interview Mode**: Walk-in or Virtual (based on role)
**Work Location**: Gurugram (Work from Office)

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹32,000.00 per month

**Experience**:

- International voice process: 1 year (required)
- Technical support: 1 year (required)

**Language**:

- English (required)

Work Location: In person

*Speak with the employer* +91 9359550985

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹32,000.00 per month

**Experience**:

- Technical support: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9359550985

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