Lobby Executive Receptionist
1 week ago
**JOB DESCRIPTION**
**Responsibilities**:
- Welcome and register guests in accordance with building/security procedures
- Coordinate all employee / visitor or host needs prior to guest arrival and communicate changes to the team
- Be a ‘Culture Carrier’ per Global Amenity Services brand standards and ensure the team is adhering to these guidelines
- Build working relationships with colleagues to include meeting planners, internal admins, building personnel, etc.
- Provide on the spot feedback when customers complaints are received and handle all escalations at the lobby desk as needed
- Maintain the reception area, keeping it clean and free of clutter and adhere to standards of operations established for guests and employees
**Required qualifications, capabilities and skills**
- Extensive familiarity, and experience in delivering lobby reception services
- Minimum 2 years’ experience in high end reception or management role
- Neat in appearance; ability to present a polished image and follow uniform guidelines without exception
- Excellent written and verbal communication skills.
- Good time management skills.
- Able to contribute positively as part of a team, helping out with various tasks as required.
- Must be willing to work flexible shifts covering lobby reception hours and locations
**Preferred qualifications, capabilities, and skills**
- Hands on** **experience with office equipment (e.g. fax machines and printers)
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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