IT Coordinator

2 weeks ago


Bandra Mumbai Maharashtra, India HR POWER PAK Full time

**Job Summary**:
**Key Responsibilities**:
**IT Operations & Support**:

- Provide **first-level support** to end-users on hardware, software, and network-related issues.
- Install, configure, and maintain **computers, servers, printers, routers, switches, and other IT equipment**.

**System Maintenance & Monitoring**:

- Monitor IT systems and networks to detect and resolve potential issues proactively.
- Perform regular **data backups, software updates, and antivirus scans**.
- Maintain documentation of IT assets, configurations, licenses, and warranties.

**Project Coordination & Implementation**:

- Assist in planning and executing **IT infrastructure upgrades, rollouts, and new software deployments**.
- Coordinate with cross-functional teams during IT-related projects and initiatives.

**Security & Compliance**:

- Ensure systems follow **IT security policies** and regulatory compliance (e.g., GDPR, ISO, HIPAA, as applicable).
- Enforce proper **access control**, data protection, and network security protocols.

**Vendor & Asset Management**:

- Liaise with third-party vendors and service providers for procurement, troubleshooting, and AMC support.
- Maintain inventory of IT hardware/software and coordinate lifecycle management.

**Requirements**:

- **5-10 years** of experience in IT support, coordination, or systems administration.
- Strong technical knowledge of **Windows/Linux OS, networking, cloud platforms (e.g., Microsoft 365, Google Workspace), and cybersecurity best practices**.
- Experience with IT ticketing systems and remote support tools.
- Degree or diploma in **Computer Science, Information Technology, or a related field**.
- Relevant certifications (e.g., **CompTIA A+, Microsoft MCSA/MCSE, Cisco CCNA, ITIL Foundation**) are preferred.
- Excellent problem-solving, communication, and multitasking abilities.

Shift:

- Day shift

Work Days:

- Monday to Friday

**Experience**:

- IT Coordinator: 5 years (preferred)

Work Location: In person


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