Customer Care Collections Associate

3 days ago

Chennai, India NTT DATA Full time

Position's General Duties and Tasks

**In these roles you will be responsible for**:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

**Requirements for this role include**:
Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

  • Customer Care Collections Associate

    5 days ago

    Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Care Collections Associate NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By...

  • Customer Care Collections Associate

    1 week ago

    Chennai, India Hashmap Full time

    **Position's General Duties and Tasks** **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...

  • Customer Care Collections Associate

    4 days ago

    Chennai, India NTT DATA Full time

    **In these roles you will be responsible for: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...

  • Customer Care Collections Associate

    3 days ago

    Chennai, India Hashmap Full time

    **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...

  • Customer Care Associate

    4 days ago

    Chennai, India OTTO CLOTHING PRIVATE LIMITED Full time

    Customer Relationship Management (CRM) / E-Commerce Executive Experience - _**Work From Office - Location T.Nagar - Salary Gross 15,000 only.**_ Sound knowledge in Problem solving and creative idea thinking. Wanted Ecommerce Executive or Customer Care Associates Skills required are working knowledge of Excel with cataloging, order tracking, execution,...

  • Customer Care Collections Associate

    3 days ago

    Chennai, India NTT DATA Full time

    For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve...

  • Customer Care Collections Associate

    6 days ago

    Chennai, India NTT DATA Full time

    **Position's General Duties and Tasks** **In these roles you will** **be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...

  • Customer Care Collections Associate

    6 days ago

    Chennai, India NTT Data Services Full time

    **Position's General Duties and Tasks** **In these roles you will** **be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...

  • Customer Support Associate

    2 weeks ago

    Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full time

    We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...

  • Customer Care Associate

    2 hours ago

    Chennai, Tamil Nadu, India Golden Bit Technologies Full time ₹ 2,55,000 - ₹ 4,11,000 per year

    Customer Service Associate Job Description: Top Duties and Qualifications On this page Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here...