Sales Trainer

2 weeks ago

Noida Uttar Pradesh, India The Class Of One Full time

The Class Of One seeks a results-driven **Sales Trainer** with 2+ years of experience. Preferably from School or EdTech sectors, to design, deliver, and continually optimise training that drives sales excellence. A strong foundation in sales, exceptional communication abilities, and a passion for learning development are essential.

**Key Responsibilities**
- **Design & Deliver Training**: Conduct comprehensive modules on product knowledge, consultative selling techniques, admission-counsellor soft skills, and communication best practices.
- **Learning Process Documentation**: Develop onboarding guides, training manuals, and playbooks for new hires.
- **Skills Assessment**: Create and utilise evaluation tools (quizzes, role-play debriefs) to assess Admission Counsellor trainee readiness.
- **Quality Monitoring**: Regularly review admission calls, provide structured feedback, and implement remedial coaching plans to enhance performance.
- **Gap Analysis & Curriculum Updates**: Identify training needs through performance data, continuously refine content, tools, and training cadence.
- **Collaboration**: Work closely with sales leads and senior management to align training with business goals and KPIs.
- **Training Metrics Reporting**: Track and report on trainee progress, course effectiveness, and impact on admission conversion rates.

**Requirements**:

- **Experience**: Minimum 2 years as a Sales Trainer or Sales Coach; EdTech or school-industry experience preferred.
- **Sales Background**: Prior experience in sales (e.g. Admission Counsellor, Business Development) is advantageous.
- **Communication Skills**: Excellent verbal and written communication; strong presentation skills.
- **Trainer Tools**: Comfortable designing e-learning modules, in-person workshops, and blended learning content.
- **Analytical Mindset**: Capable of analysing call data and training results to drive insights and improvement.
- **Organisational Excellence**: Proven ability to manage full training cycles, maintain documentation, and meet deadlines.

**Preferred Qualifications**
- Experience with **role-plays**, **simulations**, or **interactive workshops** as instructional techniques.
- Familiarity with **CRM systems** and **LMS/eLearning platforms**.
- Experience coaching entry-level and experienced Admission Counsellors in Educational/SaaS environments.

**Impact Metrics**
- Admission counsellor ramp-up time
- Training completion and pass rates
- Call quality and conversion rates pre/post-training
- Trainee feedback and satisfaction scores

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

Work Location: In person

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