Call Center Customer Service Representative

Job SummaryWe are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients while effectively managing inbound and outbound calls. This role requires strong communication skills, the ability to analyze customer needs,...

Handle inbound and outbound calls in a professional and courteous manner. - Address customer inquiries and provide accurate information about products or services. - Resolve customer complaints and issues efficiently and effectively. - Document interactions and maintain detailed records of customer interactions. - Follow call center scripts and procedures to...

Resolving issues for patients. - Educating prospective customers about products, programs or services. - Engaging in active listening to understand customer concerns. - helps patients with their questions and addresses issues regarding treatments - Fulfills requests by clarifying desired information; completing transactions, and forwarding requests. **Job...

Job Description. As a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate...

JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve...

**COMPANY PROFILE**: (Kings Restaurants LLP)** Kings Restaurants LLP has come up with a chain of F & B QSR outlets with the brand name, Circle Of Crust a never-before concept. Starting with over 9 outlets in Pune and 5, outlets in Punjab. Kings will venture into a national-wide presence with over more stores by 2024. Backed by Kings Group Ventures which is...

*Customer Service Representative (For Zee 5):* *- Job Description* *Roles & Responsibilities:* - Providing product information, troubleshooting assistance and guidance on services - Resolving customer issues promptly and escalating complex problems to the appropriate department *Expected Criteria:* *Qualifications:* - Min HSC or Graduate - Should be an...

**Location**: Ambernath, Maharashtra, India **Responsibilities** - Open tickets with CRM - Update tickets with updates coming from engineering and customers - To identify customers' need and to inform the customers about the product details - Move tickets to technical team **Qualifications** - Good communication skills - Work experience in call center -...

As a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate and timely...

**Key Responsibilities**: - Answer inbound calls and respond to customer queries in a timely and professional manner. - Make outbound calls to potential or existing customers to inform them about products or services. - Manage and resolve customer complaints with patience and efficiency. - Provide accurate, valid, and complete information using the right...