Customer Care Executive

5 days ago


Noida Uttar Pradesh, India Libra International Ltd. Full time

Job Title: Consumer Customer Care Executive

Industry: Foam & Mattress

Department: Customer Service

Location: Noida Sec-10

Type: Full-time

Job Summary

Key Responsibilities

media, chat, or other channels.
- Resolve product or service issues by clarifying customer complaints, determining the

cause, and identifying the best solutions.
- Follow up to ensure resolution and customer satisfaction.
- Record customer interactions and maintain accurate data in the CRM system.
- Escalate complex cases to the appropriate internal teams.
- Provide feedback and suggestions to internal departments - product, logistics, marketing

to improve customer experience.
- Monitor and report on recurring issues and trends.
- Meet performance metrics including response time, resolution rate, customer

satisfaction.

Required Qualifications
- MBA from a recognized institution (specialization in Marketing, Customer Relationship

Management, or Operations preferred).
- 1-3 years of experience in customer care, customer experience, or client servicing roles.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- Proficient in CRM systems and Microsoft Office Suite.
- Ability to manage customer expectations and deliver solutions under pressure.

Preferred Skills
- Excellent communication skills (written and verbal).
- Understanding of digital customer engagement (social media, live chat).

Contact Number: 8448986364

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8448986364



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India Jaharvir Infinet Private Limited Full time

    The Customer Care Executive is responsible for providing exceptional customer service and support to customers. This includes responding to customer inquiries and complaints, resolving customer issues, maintaining customer accounts, and providing product information. The Customer Care Executive must be able to work in a fast-paced environment and be able to...


  • Noida, Uttar Pradesh, India 5M Corpbiz Full time

    **Customer Care Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring...


  • Noida, Uttar Pradesh, India Hiring Coach Full time

    **Customer Care Executive / Telesales.** Experience: 4-7 Years **Position Overview**: As Customer Care and B2B Executive for Beauty Supplements, you will play a pivotal role in providing customer delight to the beauty and wellness industry. Your primary responsibilities will include answering customer queries and following up on online leads **Key...


  • Noida, Uttar Pradesh, India True Workers Full time

    **Position**: Customer Care Executives **Process**: Domestic **Work Schedule**: 5 days a week **Location**: Sector 16, Noida **Requirements: Excellent communication skills** **Benefits: Prime location, dynamic team environment** **Opportunity: Grow your career in customer care** **Job Types**: Full-time, Fresher Pay: ₹15,500.00 - ₹20,500.00 per...


  • Noida, Uttar Pradesh, India APPNEURAL Pvt. Ltd. Full time

    Job Description: Customer Care Executive Position: Customer Care Executive Location: Noida Company: APPNEURAL Pvt. Ltd. **Job Type**: Full time Job Summary: Key Responsibilities: - Provide accurate and complete information to customers about products and services. - Identify and resolve customer complaints and escalate complex cases to senior support...


  • Noida, Uttar Pradesh, India arsons placement Full time

    **Urgent Requirement for Manufacturing Company located in Noida** **Customer Care Executive - Female** **Experience - 4 to 5 years experience in Customer Care role** **Salary - 30k - 35k** Location -Noida or may speak at 9212091051, 8766318322, 9810979933 Regards ARSONS PLACEMENT 28, Amarapali Complex, Z- Block, Sector - 12, Noida. (U P) Pay:...


  • Noida, Uttar Pradesh, India Rankbloc Full time

    Customer care Executive Min 6months - 1yr exp in Voice process of customer care 3.5-4lpa Edtech background Excellent Communication skills 10.30 - 7.30pm 6days working Immediate joiners noida sec 125 Share your CV **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹28,982.42 per month **Benefits**: - Provident Fund Schedule: - Day...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...


  • Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Designation - CUSTOMER CARE EXECUTIVE** This is a full-time in-office role for a Customer Care Executive at Moxi Outsourcing located in Noida Sector-63. The job will be responsible for providing information and confirming basic details of the customer and fixing appointment for our sales team. Ensuring customer satisfaction, delivering exceptional...