
Customer Care Executive
3 days ago
Job Title**:Customer Support Executive ~ Voice Process**
Job Location**:Navi Mumbai**
Salary Range**:10k to 13k**
Languages Required**:Hindi, English or (Telugu/Gujarati/Marathi/Tamil)**
Experience Level**:Freshers Only**
**(Need Immediate Joiners)**
**Roles and Responsibilities**:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
**Skills Required**:
- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi, south regional skills added advantage.
- Excel Knowledge will be an added advantage.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹14,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 7416444570
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