Customer Support Associate

7 days ago


Kodambakkam Chennai Tamil Nadu, India Naethra Technologies Full time

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,363.68 - ₹25,423.75 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9360467977



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