
CRM After Sales
2 days ago
Customer Relation Manager you are fully responsible for planning & execution of all PRM activities to ensure highest level of customer satisfaction and customer retention.
- Ensure consistent customer relations management (CRM) across divisions and after sales stages.
- To ensure Implementation customer life cycle communication to increase customer retention.
- Develop counter measure to eliminate negative feedback from customers in future.
- Provide feedback to after sales department on customer complaints or any other issues that may affect Customer satisfaction.
- Capture, record and monitor customer complaints on regular basis.
- Conduct root cause analysis of all the complaints from all sources.
- Implement action plan to minimize complaints.
- Act as one point contact with the customers for all customer complaints.
- Handle dis-satisfied customers who have raised complaints through all sources.
Pay: ₹35,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer relationship management: 5 years (preferred)
- Automobile: 3 years (required)
**Language**:
- English (required)
**Location**:
- Jalandhar, Punjab (required)
Work Location: In person
**Speak with the employer**
+91 9878941946
Expected Start Date: 01/09/2025
-
CRM Service
2 days ago
Jalandhar, Punjab, India Joshi Autozone Pvt Ltd Mercedes Benz Full timeAs a Customer Relation Manager, you are fully responsible for planning & execution of all PRM activities to ensure highest level of customer satisfaction and customer retention. - CRM activities planning for the current year in terms of Budget, activities and resources. - Identify and control the relevant drivers as well as develop and consistently implement...
-
CRM Executive
6 days ago
Jalandhar, Punjab, India Roschcrete Technologies Pvt Ltd Full time**CRM Executive** ** Job Responsibilities**: **1. Lead Management & CRM Operations** - Maintain clients and leads data in Excel Sheets and Zoho CRM. - Regular follow-up with leads for sales conversion. - Create and send brochures, product media, and marketing materials to new leads. - Prepare and send quotations to clients using Excel or Zoho CRM. - Manage...
-
Inside Sales Representative
2 weeks ago
Jalandhar, Punjab, India WIZE ENTERPRISE Full time**Job Title: Inside Sales Representative** **Location**: Jalandhar **Responsibilities**: - Conduct outbound calls to prospects to identify and qualify potential leads. - Follow up on leads generated through marketing campaigns, website inquiries, and other channels. - Build and maintain strong relationships with existing and potential customers. -...
-
CRM
3 days ago
Jalandhar, India SPACE RACE ARCHITECTS Full timeImmediately hiring for CRM ( Customer Relationship Management) Experience: minimum 6 months Qualification: bachelor's degree in business administration, Marketing, or related field. **Salary**: As per experience Key Roles: - Develop and execute CRM strategies to enhance customer engagement, satisfaction, and loyalty. - Segment the customer base for...
-
CRM Real Estate
2 weeks ago
Mohali, Punjab, India Solitaire greens Full time**About Us**: Key Responsibilities: - Handle client coordination and communication after sales are closed. - Manage documentation, agreements, and follow-up processes. - Coordinate with internal departments (Legal, Accounts, CRM, etc.) to ensure timely delivery and customer satisfaction. - Resolve post-sale customer queries and maintain strong client...
-
CRM
7 days ago
Jalandhar, India Ag Management & Consultancy Full timeWe are Hiring for CRM who can fixing appointments ,uploading sales database, receive on google sheet Getting all work done on time..... - **Female preferred....**: - **Experience preferred but Fresher also can apply.....**: - **Minimum Graduation Required.....**: - **Hardworking**: - **Good Communication skills required....**: -...
-
CRM Executive
2 weeks ago
Civil Lines, Ludhiana, Punjab, India NIKKAMAL JEWELLERY HOUSE Full timeMaking sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the...
-
CRM & Sales Support
1 week ago
Civil Lines, Ludhiana, Punjab, India PA Wealth Full timeThe job description of a CRM (Customer Relationship Management) and Sales Support role typically involves a blend of administrative tasks, customer interaction, and technical proficiency. Here's a general outline of what such a role might entail: **Job Title: CRM and Sales Support** **Responsibilities**: - **CRM Management**: - Administer and maintain the...
-
Jr. Sales Executive(CRM)
1 week ago
Mohali, Punjab, India Rudra Innovative Software Full time**Responsibilities-** - Follow and deliver CRM strategies to retain clients, boost loyalty, and expand the brand. - Design and implement a CRM structure that integrates seamlessly across the business. - Ensure proper database segmentation for targeted marketing. - Collaborate with departments to align CRM strategies with business goals. - Generate ideas,...
-
CRM Executive
1 week ago
Mohali, Punjab, India WINDOW WORLD Full time**Position**: CRM Executive ( Preferred Window Industry ) **Location**: MK technology, landran banur road, Mohali **job Summary**-: **CRM Executive Responsibilities-**: - Generate leads and conduct outbound calls. - Utilize CRM software to track interactions, analyze sales data, and optimize sales strategies. - To coordinate with Sales and Marketing Team...