Customer Relation Executive
2 weeks ago
Building and maintaining positive relationships with customers to foster loyalty and satisfaction.
- Managing customer accounts, providing information, and ensuring timely and accurate service.
- Investigating and resolving customer issues promptly and efficiently, ensuring satisfaction.
- Preparing reports on customer activity, feedback, and performance, and maintaining accurate customer data.
- Working with other departments to address customer needs and ensure a cohesive customer experience.
- In some roles, assisting with sales efforts, providing information about products and services, and helping customers make selections.
- Collecting and communicating customer feedback to improve products, services, and processes.
**Job Types**: Full-time, Permanent, Fresher
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
Work Location: In person
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