Customer Relation Executive

2 weeks ago


Kollam, India Quilon TVS, Mevaram Full time

Building and maintaining positive relationships with customers to foster loyalty and satisfaction.
- Managing customer accounts, providing information, and ensuring timely and accurate service.
- Investigating and resolving customer issues promptly and efficiently, ensuring satisfaction.
- Preparing reports on customer activity, feedback, and performance, and maintaining accurate customer data.
- Working with other departments to address customer needs and ensure a cohesive customer experience.
- In some roles, assisting with sales efforts, providing information about products and services, and helping customers make selections.
- Collecting and communicating customer feedback to improve products, services, and processes.

**Job Types**: Full-time, Permanent, Fresher

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person



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