Customer Relation Executive

14 hours ago

Kollam KL IN Deerhomes Realtors Pvt Ltd Full time

Your responsibilities include ensuring the front desk welcomes guests positively and executing all administrative tasks to the highest quality standards Greet and welcome guests as soon as they arrive at the office Maintain logbook with visitors details Notify company personnel of visitor arrival Maintain security and telecommunications systems Explaining services and introducing different packages Provide visitors with an appropriate answer for all their inquiries The answer screen and forward incoming phone calls as necessary Maintain employee and department directories Receive sort and distribute daily mail deliveries Daily monitoring of the status of digital promotions and maintaining constant contact with digital marketing team Support continuity among work teams by documenting and communicating actions irregularities and continuing needs Contribute to team effort by accomplishing related results as needed Order front office supplies and keep the inventory of stock Update calendars and schedule meetings Perform other clerical duties such as filing photocopying transcribing and faxing Ensuring security and confidentiality You ll be responsible for maintaining the security of the reception area and ensuring only authorized individuals have access Additionally you ll handle sensitive and confidential information maintaining confidentiality at all times Providing administrative support You ll provide general administrative support to the architects and other staff members This could involve tasks such as organizing travel arrangements preparing documents and maintaining office supplies Displaying professionalism and positive attitude It s essential to maintain a professional and positive demeanor as a receptionist You ll represent the architectural firm s image and create a positive first impression for clients and visitors Job Type Full-time Pay From 15 000 00 per month Benefits Leave encashment Paid sick time Experience Customer service 1 year Preferred total work 2 years Preferred Language English Required Location Kollam Kerala Required Work Location In person

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