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Customer Relationship Executive

3 weeks ago

Thane, India Aaji Care Full time

**Roles & Responsibilities**:

- Attracts potential customers by answering service questions and suggesting information about other services.
- Serves customers by providing company service information and lead closings.
- Opens customer accounts by recording Waitlist information.
- Maintains customer records by updating detailed information.
- Daily follow-up with the operational team & updating lead status.
- Recommends potential services to management by collecting customer information and analyzing customer needs.
- Prepares service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- **To Manage Inbound and Outbound calls in a timely manner.**:

- Identify customers requirements, clarify information and provide them with the resolution based on company policy.
- Handle any required communication or coordination required between Partners(Tankers) and customers.
- Entering customer and account data from source documents within time limits.
- Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.

**Educational Qualification and Experience Required**:
**Graduation**
**Minimum 6 months experience is required**

Work From Office Only

Walk in Drive on : 27th September Saturday 11:00 am -4:00 pm and 28th September Sunday 11:00 am - 2:00 pm

Venue for Interview: Aaji Care Head Office | Assisted Living Centre in Thane is located at 2nd Floor, Anmol Mansion, Govind Bachaji Rd, Charai, Thane West, Thane, Maharashtra 400601. You can find it above IRIS Eye Care.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

**Experience**:

- Lead generation: 1 year (required)
- Cold calling: 1 year (preferred)
- Outbound sales: 1 year (required)

**Language**:

- English (required)
- Marathi (required)

**Location**:

- Thane, Maharashtra (required)

Work Location: In person