Customer Relationship Executive

4 weeks ago


Thane MH IN MV Outsourcing Pvt Ltd Full time

Attracts potential customers by answering service questions and suggestinginformation about other services Serves customers by providing company service information and lead closings Opens customer accounts by recording Waitlist information Maintains customer records by updating detailed information Daily follow-up with the operational team updating lead status Recommends potential services to management by collecting customer information and analyzing customer needs Prepares service reports by collecting and analyzing customer information Contributes to team effort by accomplishing related results as needed To Manage Inbound and Outbound calls in a timely manner Identify customer s requirements clarify information and provide them with there solution based on company policy Handle any required communication or coordination required betweenPartner s Tankers and customers Entering customer and account data from source documents within time limits Compiling verifying the accuracy and sorting information to prepare source datafor computer entry Reviewing data for deficiencies or errors correcting any incompatibilities andchecking the output Education and or Work Experience Requirements Minimum 6 months of experience in Customer Relationship or Lead Generation BPO experience is also acceptable Excellent communication skills Strong teamwork abilities Effective listening and questioning skills Ability to handle customer interactions with sensitivity and professionalism Job Types Full-time Permanent Pay Up to 25 000 00 per month Work Location In person



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