Inside Sales Executive

5 days ago

Gurugram Haryana, India Agami Tech Pvt Ltd Full time

**About Us**:
We are a growing organization in the CCAAS space seeking a results-driven **Inside Sales Executive** to lead our product sales initiatives. This individual will play a pivotal role in developing and executing short
- and long-term sales strategies while continuously improving sales programs to enhance customer satisfaction and maximize sales potential.

**What We’re Looking For**:
We need a seasoned Inside Sales Executive to oversee and support our inside sales team, manage sales metrics, and refine the sales administration process. You’ll work closely with cross-functional teams, so excellent communication and collaboration skills are a must. If you’re competitive, a great listener, and capable of building instant rapport to ensure customer satisfaction, this is the role for you

**Responsibilities**:

- Understand customers’ needs and identify sales opportunities.
- Build and maintain a comprehensive database of current and potential customers.
- Effectively use sales CRM
- Provide detailed answers to customer queries and deliver additional product or service information as needed.
- Stay up-to-date on product and service features, updates, and industry trends.
- Explain and demonstrate product features to customers effectively.
- Research and analyze competing products and services to stay competitive.
- Drive sales growth by upselling products and services.
- Research, qualify, and pursue new leads to expand the customer base.
- Collaborate with marketing and product development teams to maintain brand consistency, provide customer /market feedback and boost engagement.
- Suggest and implement improvements to the sales administration process to optimize efficiency.

**Qualifications**:

- **Educational Background**: Bachelor’s in Management Studies (BMS) and an MBA in Sales & Marketing.
- **Experience**: 1-3 years of relevant inside sales experience with a proven track record of exceeding quotas.
- **Skills**:

- Strong phone presence and experience with high call volumes.
- Proficiency with corporate productivity and web presentation tools.
- Excellent communication skills (verbal and written).
- Exceptional customer service and active listening skills.
- Strong organizational skills with the ability to multitask effectively.
- Expertise in cold calling and building customer rapport.
- Ability to meet and exceed sales targets consistently.

**Why Join Us?**
- Opportunity to lead a dynamic team and contribute to the company’s growth.
- Collaborative work environment with growth potential.
- Be part of a customer-focused organization where your insights drive meaningful impact.

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