Operations Support
2 days ago
**Who can Apply?**
- Students in final semester or recent pass out of BE/B.Tech, BBA/MBA (Operations), BCA, MCA
- Strong communication skills (verbal & written).
- Proficient in Microsoft Word, Excel, and Google Maps.
- Active problem-solving ability and decision-making skills.
- Analytical mindset for handling data and reports.
**Roles & Responsibilities**:
- Manage customer complaints and ensure timely resolution.
- Prepare regular reports and perform data analysis for performance tracking and improvement.
- Assist Billing & Receivables team in payment follow-ups.
- Provide support to the operations (OPS) team
- Field Technician (FT) bills verification.
- FT attendance, tracking, and next-day planning.
- ODI sheet preparation and fault follow-ups with customers.
- Monitor operational metrics and flags
- Overlooked faults.
**Perks & Learning Opportunities**:
- Hands-on exposure to core operations and field management.
- Practical understanding of scheduling and customer service in real-time environments.
- Opportunity to collaborate with billing, field, and planning teams.
- Job offer as per performance & requirement after completion of 1 year
**Job Types**: Full-time, Internship
Contract length: 12 months
Pay: ₹9,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Location**:
- Mohali, Punjab (preferred)
Work Location: In person
Application Deadline: 25/07/2025
Expected Start Date: 01/08/2025
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