Customer Coordinator

2 weeks ago


Mahim Mumbai Maharashtra, India Elite Mgt Services Full time

**Having min 2 years of experience in Customer Service Role. Keen to make a Career in Customer based profile**

**Job Responsibilities:

- **
- **Record complaints from customers and ensure proper documentation.**:

-**:

- Keep customers informed about the status of their service requests.**:

- Coordinate with stores and workshops to ensure the availability of spare parts.
- Ensure preventive maintenance schedules are completed on time.
- **Respond quickly to customer repair needs and prepare accurate repair quotations.**:

- **Monitor progress to ensure service completion by the assigned engineer.**:

-**:

- Update customers on the status of their complaints or maintenance work.**:

- **Ensure timely preparation of invoices and follow up for payments.**:

- **Ability to quickly learn and use digital tools for managing customer service operations.**:

- Very Good communication and interpersonal skills.
- Strong organizational skills and the ability to multitask.

**Job Types**: Full-time, Permanent

Pay: ₹24,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Ready to attend on interview on short notice andcan you join 0-20 days?

**Experience**:

- Customer relationship management: 2 years (preferred)
- Microsoft Excel: 2 years (preferred)
- MS Word: 2 years (preferred)
- Customer Complaints: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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