Junior IT Administrator, Hybrid
1 week ago
**Job Title**: Junior IT Administrator
**Job Type**: Full-time, Hybrid (US Shift)
**Location**:Chennai (Mostly Preferable)
**Responsibilities**:
**G Suite (Google Workspace) Administration**
- Manage user accounts, groups, and permissions in Google Admin Console.
- Monitor storage usage and security settings across G Suite apps.
- Provide Support Google Meet, Drive, Docs, Sheets, and other Workspace tools.
**Software License Management**
- Maintain inventory of software licenses and renewals.
- Ensure license compliance for all installed software across the organization.
- Track software usage and identify underutilized or expired licenses.
**User Support & IT Helpdesk (US Shift)**
- Troubleshoot and resolve software, hardware, and connectivity issues.
- Onboard/offboard employees by setting up accounts, devices, and access.
**System & Security Support**
- Help enforce IT security policies and data protection best practices.
- Monitor and respond to basic security alerts or access anomalies.
**Documentation & Reporting**
- Document support procedures, software inventory, and license details.
- Generate reports on G Suite usage, software deployment, and compliance status.
**Collaboration & Escalation**
- Work closely with senior IT staff and escalate complex issues as needed.
- Collaborate with cross-functional teams across different time zones.
**Skills & Qualifications**
**Education**:B.C.A, B.S.C (C.S), Diploma in C.S.E.
**Experience**: 0 to 2 years of hands-on experience in IT support or system administration roles.
**Software License Management**: Understanding of tracking, renewing, and auditing software licenses.
**Networking**: Basic knowledge of LAN/Wi-Fi, IP configuration, and DNS/DHCP troubleshooting.
**Communication Skills**: Strong verbal and written communication for user support and documentation.
**Presentation Skills**: Ability to clearly present solutions or process walkthroughs to team members or non-technical users.
**Adaptability**: Proven ability to work effectively in fast-paced and dynamic environments, especially during US business hours.
**Team Player**: Comfortable working independently or as part of a remote or cross-functional team
**Pay: From** ₹18,000 - ₹28,000 per month
**Benefits**:
- Health insurance
- Sick Leave
- Paid off Leave
**Schedule**:
- Monday to Friday **(US Shift)**
**Job Types**: Full-time, Permanent
Pay: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Software troubleshooting: 1 year (required)
- Installing & Assigning Licensing: 1 year (required)
Work Location: In person
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