
Refund Process Executive
4 days ago
**Job Summary**:
We are looking for a proactive Refund & Support Executive to assist students in their study abroad journey. Responsibilities include refund follow-ups, offer letter coordination, data entry, and loan assistance.
**Key Responsibilities**:
- Follow up on student refunds and offer letters
- Maintain accurate student records and data entry
- Support students with education loan documentation and coordination
- Communicate with universities, banks, and internal teams
**Requirements**:
- Bachelor’s degree (B.Com or related field preferred)
- Good communication and coordination skills
- Basic knowledge of MS Excel and documentation handling
- Freshers with a learning attitude are welcome
**Preferred**:
Experience in education consultancy or student services is a plus.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to do the end to end process of Refund Process Executive which includes Refund follow-up, Offer Follow-up, Data Entry etc and loan Assistance.
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Calicut, Kerala (required)
Work Location: In person
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