Refund Process Executive

16 hours ago


Calicut Kerala, India Edumpus Full time

**Job Summary**:
We are looking for a proactive Refund & Support Executive to assist students in their study abroad journey. Responsibilities include refund follow-ups, offer letter coordination, data entry, and loan assistance.

**Key Responsibilities**:

- Follow up on student refunds and offer letters
- Maintain accurate student records and data entry
- Support students with education loan documentation and coordination
- Communicate with universities, banks, and internal teams

**Requirements**:

- Bachelor’s degree (B.Com or related field preferred)
- Good communication and coordination skills
- Basic knowledge of MS Excel and documentation handling
- Freshers with a learning attitude are welcome

**Preferred**:
Experience in education consultancy or student services is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to do the end to end process of Refund Process Executive which includes Refund follow-up, Offer Follow-up, Data Entry etc and loan Assistance.

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Location**:

- Calicut, Kerala (required)

Work Location: In person


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