Cse (Customer Support Executive)

1 day ago


Thrikkakara Kochi Kerala, India Aceware FintechServices Pvt Ltd infopark TBC Full time

Customer Support Executive

Company: Aceware Fintech Services

Location: Thrikkakara Cochin

**Salary**: Best in Industry

Languages Required: Hindi, English (Assamese is an added advantage)

*Position Overview:*

Key Responsibilities:

- Assist in KYC documentation and ensure compliance with regulatory requirements.
- Handle customer inquiries and provide exceptional support throughout the onboarding process.
- Troubleshoot and resolve customer issues promptly and effectively.
- Conduct training sessions for customers to familiarize them with our products and services.
- Maintain accurate records of customer interactions and transactions.

Qualifications:

- Fluent in Hindi and English; proficiency in Assamese is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- A positive attitude and a commitment to delivering outstanding customer service.

**Benefits**:

- Competitive salary package (Best in Industry).
- Complimentary off days.
- Opportunities for professional growth and development.

Pay: ₹8,120.84 - ₹27,130.63 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9633999636
Application Deadline: 20/10/2024



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