Cse (Customer Support Executive)
1 day ago
Customer Support Executive
Company: Aceware Fintech Services
Location: Thrikkakara Cochin
**Salary**: Best in Industry
Languages Required: Hindi, English (Assamese is an added advantage)
*Position Overview:*
Key Responsibilities:
- Assist in KYC documentation and ensure compliance with regulatory requirements.
- Handle customer inquiries and provide exceptional support throughout the onboarding process.
- Troubleshoot and resolve customer issues promptly and effectively.
- Conduct training sessions for customers to familiarize them with our products and services.
- Maintain accurate records of customer interactions and transactions.
Qualifications:
- Fluent in Hindi and English; proficiency in Assamese is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- A positive attitude and a commitment to delivering outstanding customer service.
**Benefits**:
- Competitive salary package (Best in Industry).
- Complimentary off days.
- Opportunities for professional growth and development.
Pay: ₹8,120.84 - ₹27,130.63 per month
**Benefits**:
- Provident Fund
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9633999636
Application Deadline: 20/10/2024
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