Cse (Customer Support Executive)

10 hours ago


Thrikkakara Kochi Kerala, India Aceware FintechServices Pvt Ltd infopark TBC Full time

Customer Support Executive

Company: Aceware Fintech Services

Location: Thrikkakara Cochin

**Salary**: Best in Industry

Languages Required: Hindi, English (Assamese is an added advantage)

*Position Overview:*

Key Responsibilities:

- Assist in KYC documentation and ensure compliance with regulatory requirements.
- Handle customer inquiries and provide exceptional support throughout the onboarding process.
- Troubleshoot and resolve customer issues promptly and effectively.
- Conduct training sessions for customers to familiarize them with our products and services.
- Maintain accurate records of customer interactions and transactions.

Qualifications:

- Fluent in Hindi and English; proficiency in Assamese is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- A positive attitude and a commitment to delivering outstanding customer service.

**Benefits**:

- Competitive salary package (Best in Industry).
- Complimentary off days.
- Opportunities for professional growth and development.

Pay: ₹8,120.84 - ₹27,130.63 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9633999636
Application Deadline: 20/10/2024



  • Kochi, Kerala, India Label'M Full time

    **Job Title: Social Media & Customer Support Executive** Mannath, Kochi **Full-time | ₹15,000 - ₹18,000 (based on experience)** Key Duties: Greet & assist customers Handle calls & enquiries Maintain client records Support daily front desk tasks & inventory Manage and respond to Instagram messages & comments Assist clients with orders and...


  • Kochi, Kerala, India Xtend Technologies pvt. ltd Full time

    **Company Profile** **CLIENT SUPPORT EXECUTIVE** - Understanding client needs and providing pre-sales support. - Collaborating with the sales team to develop effective strategies. - Conducting product demonstrations and presentations for potential clients. - Assisting in the preparation of proposals and quotations. - Building and maintaining strong customer...


  • Kochi, Kerala, India CBTech Full time

    We are hiring CSE with 1 to 5 year of experience as office staff, tele caller or customer relationship executive. He/she will perform various office tasks and should be disposed to carrying out any clerical duties assigned in accordance with the particular office procedures. Helping students for the admission of various courses. Counselling students by...


  • Kochi, Kerala, India Eloit Innovations Pvt. Ltd. Full time

    **This role requires a combination of technical knowledge, communication skills, and a customer-focused approach.** **Customer Interaction**: Respond to customer inquiries and provide timely and accurate information. Ensure a positive and professional customer experience. **Technical Assistance**: Provide technical support for the company's products or...


  • Kochi, Kerala, India IntrCity by RailYatri Full time

    **Desired Experience & Skills: - ** - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure the timely response to...


  • Kochi M.G.Road, Kochi, Kerala, India Offbeat Technet Pvt Ltd Full time

    **Job description** Job - Telecaller Executive Female Location: M G Road,Kochi We are looking for a motivated Female Telecaller who is fluent in Hindi to join our team. As a Telecaller, you will be responsible for reaching out to customers over the phone to promote our products or services. Your duties will include: *Making outbound calls to prospective...


  • Kochi, Kerala, India Mantle Solutions Full time

    Identifying and assessing customers’ needs. - Acknowledging and resolving customer complaints coordinating with different internal departments. - Keeping records of customer interactions, transactions, comments, and complaints. - Maintaining a positive, empathetic, and professional attitude toward customers always. - Building sustainable relationships and...


  • Kochi, India Zoft Solutions pvt LTD Full time

    **Company Overview**: **Position Overview**: We are seeking a dedicated and customer-centric individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional support to our users, addressing inquiries, and ensuring a positive customer experience. Additionally, as a part of sales drives in schools,...


  • Kochi, Kerala, India The Loanguru.in Full time

    Responsibilities: - Lead Management: o Adding leads to the profile center. o Creating profiles based on lead audio. o Collecting primary details from customers through calls. - Customer Communication: o Explaining services and procedures to customers. o Creating groups and providing greeting messages. o Sending required document lists to groups. o Following...


  • Kochi, India inerG Full time

    In this role, you will have the opportunity to make a significant impact in the energy industry with the technology platform, digital tools and the innovative people of InerG, Inc. The CSE acts as a champion for customer needs and responsible for building and maintaining strong relationships as a trusted advisor with customer executives and business line...