Business Operations Associate

2 days ago

Adyar Chennai Tamil Nadu, India DBaaS Software Private Limited Full time

**Role Description**

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Associate will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
- Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
- Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
- Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
- Communicate with clients and respond to queries during the tendering process
- Analyze the tender results and provide feedback to the management for continuous improvement
- Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
- Contribute to the definition of the scope, objectives, and deliverables of the project
- Monitor the progress of the project and provide management and stakeholders with updates
- Identification and mitigation of project risks and issues, and escalation thereof as necessary
- Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
- Monitor contract performance and ensure contractual compliance
- Responsible for amending, extending, and renewing contracts
- Maintain accurate and up-to-date records of all contracts and related documents.

**Process Improvement**:

- Analyze existing business processes related to tenders and projects, identifying areas for improvement
- Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
- Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

**Qualifications**
- Strong understanding on business operations.
- Proficient knowledge of working in **Microsoft Excel and Microsoft 365**:

- Basic understanding knowledge of working in IT Service Industry
- Experience in providing administrative assistance
- Excellent communication skills
- Ability to work collaboratively in a team environment
- Attention to detail and problem-solving abilities
- Proficiency in Microsoft Office Suite
- Must possess strong knowledge on Microsoft 365 and Excel - spreadsheets, summations, V lookup, formulae, presentation, brackets, template formations, Accounts response etc.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Adyar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Excel: 2 years (required)
- Microsoft 365: 2 years (required)
- Business Operations: 2 years (required)

Work Location: In person

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