Guest Service Associate

4 days ago

Faridabad Haryana, India Marriott International, Inc Full time

**Job Number** 24047284

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    3 days ago

    Faridabad, Haryana, India Marriott International, Inc Full time

    **Job Number** 24014394 **Job Category** Housekeeping & Laundry **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...

  • Guest Service Associate

    2 days ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24086366 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Service Associate

    4 days ago

    Gurugram, Haryana, India PVR INOX LTD Full time

    Job Title**:Service Associate (Steward)** Location: Elan Miracle, Sector 84, Gurgaon CTC: ₹17,500 In-hand Salary: ₹14,000 Job Responsibilities: - Welcome and greet guests in a friendly and professional manner. - Take food and beverage orders accurately and efficiently. - Serve food and drinks to guests, ensuring their satisfaction. - Address guest...

  • Guest Service Associate

    2 days ago

    Gurugram, Haryana, India Feastary Hospitality LLP Full time

    **Key Responsibilities**: - **Customer Service**: Greet and assist customers with a friendly, positive attitude. Ensure that each guest receives the best service experience by addressing their needs promptly and professionally. - **Order Management**: Take customer orders accurately and efficiently, ensuring all special requests and dietary restrictions are...

  • Guest Service Executive

    4 days ago

    Gurugram, Haryana, India PVR INOX LTD Full time

    Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap. - In coordination with duty manager, chalk out staffing plan on weekly basis. - Generate monthly sales reports and performance reports. - Financial...

  • F&b and Event Service Expert

    4 days ago

    Faridabad, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25110753 **Job Category**Food and Beverage & Culinary **Location**Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India, 121001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table...

  • Guest Experience Expert

    3 days ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25095864 **Job Category**Rooms & Guest Services Operations **Location**The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Front Office Guest Service Associate Hiex Gurugram Sector 50

    4 days ago

    Gurugram, Haryana, India Holiday Inn Express Full time

    **Your day-to-day** As a **Guest Service Associate (Front Office)**, you’ll be the face of Holiday Inn Express®. From the first smile to the final goodbye, you’ll ensure our guests feel valued, welcomed, and cared for throughout their stay. **Key Responsibilities**: - Be the warm welcome that starts every guest’s experience. - Recognize and greet...

  • Sales & Services Associate (E)

    1 week ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25089054 **Job Category**Reservations **Location**CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India, 122002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...

  • Reservation Associate-sales

    3 days ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24013902 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...