Customer Support Agent

5 days ago


Mumbai Maharashtra, India EROS Inc. Full time

**Work from home**

**Opening for Customer Service Executive in Malad, Mumbai**

**Freshers are welcome**

**Any Graduate &**_**Good English communications required**_

**Shift: Rotational Shift**

**JOB KNOWLEDGE, SKILLS & EXPERIENCE**:

- Good communication skill
- Well versed with MS Office (especially MS Excel)
- Knowledge of MS Access would be added benefit
- Good overall computer knowledge
- Experience with 1 to 2 years
- Well versed with background verification profile if experienced
- Should have Customer Service experience.

ACCOUNTABILITIES
- Outbound calling to customers to verify their profile.
- Resolving customer queries.
- Co-ordinate with network marketing companies and clients with respect to different
requirements.
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer

Pay: ₹28,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Day shift

Work Location: Remote



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