Customer Care Executive

5 days ago

Coimbatore Tamil Nadu, India Consolidated Private Limited Full time

**POSITION: CUSTOMER CARE DECK (Only FEMALE)**

**EXPERIENCE: Fresher - 5 years**

**EDUCATIONAL QUALIFICATION: Any Degree**

**SKILLS: Must have Good communication in English**

**Additional language: Kannada, Hindi or Malayalam preferred**

**ROLES & RESPONSIBILITIES**:

- Handle customer queries regarding apple products & services, provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹16,000.18 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7397471555
- Health insurance

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