QA Associate

4 days ago

Pune Maharashtra, India Community Brands Full time

Overview:
We are seeking a QA Associate to join our growing team

About Us

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Responsibilities & Qualifications:
**Position Summary**

**A Day in the Life**
- Own and lead testing for a product/product line, including test strategy development, identifying risks.- Record and document results and compare to expected results. Communicate with development and product teams regarding test outcomes that do not meet expected results.- Set up test environment independently and is also able to troubleshoot environmental issues.- Detect software failures so that defects may be discovered and corrected.- Generate historical analysis of test results.- Document anomalies and issues.- Maintain database of software defects.-
- Provide the stakeholders with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
- Investigate bug reports from the customer support team and distinguish data or incorrect configuration issues from software defects.
- Participate in product planning meetings.
- Document confirmed software bugs with detailed test cases and outcomes around multiple variables to narrow the specific scope of the defect.

**We would love to chat if you have...**
- 1 - 3 years of equivalent experience in the Software Quality Assurance field.
- Excellent problem solving skills with a strong attention to detail.
- Excellent verbal and written communication skills.
- Must be a self-starter who thrives in a team-oriented environment.
- Proven propensity to learn new technologies quickly.
- Experience with CRM software systems, web content management systems, membership management systems or other association software tools.- Technical skill set should include working knowledge of MS Word, MS Outlook, MS Excel, HTML, SQL, and browser technologies.- Knowledge of a Learning Management System or Education domain is a Plus.- Masters degree in Computer Science or relevant Engineering degree.

Total Rewards:
Why work here?

**Good People, Doing Good Things**: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.
- Planned Paid Time Off
- Purpose-Driven Culture
- Work-Life Balance
- Passionate About Community Involvement
- Company Paid Parental Leave

All persons hired will be required to:

- Verify their identity,
- Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and
- Complete any required employment eligibility verification form upon hire.

LI-PK1

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