Associate - QA

Senior Testing Analyst

Key Responsibilities and Duties
- Leads internal and external audit projects, and ensures follow up with a timely response on corrective action.
- Appraises the correctness and efficiency of testing methods, analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
- Implements testing tools and processes for use in projects, and directs the selection of testing tools and approaches.
- Monitors the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
- Presents metrics to demonstrate the impact implemented IT changes have made to the organization.

Educational Requirements
- University (Degree) Preferred

Work Experience
- 3 Years Required; 5 Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

7IC

**Job Description**:
Job Family: Quality Assurance

FLSA:
Key Duties & Responsibilities
- Define the test strategies for Functional, Automation, Regression and Smoke Testing
- Effectively manage a test team (Applicable to the Lead role only)
- Understand and implement the testing processes
- Prepare functional and automation test plans
- Deploy and manage test frameworks
- Manage and select QA tools & processes
- Identify and communicate risks during test planning and execution phases
- Own (Lead) / Contribute (Member) to the end to end testing tasks like scoping, estimation, planning, work allocation, resource management, test design & execution, defect management, progress tracking & status reporting, management reporting, UAT support, test closure etc.
- Plan & coordinate for timely availability of the test data & environments
- Proactively communicate and collaborate with project teams, test teams and support partners across US & India
- Ensure that all post test execution wrap up activities are conducted for projects per procedure / requirements
- Facilitate regular communication with IT and business partners using various methods to monitor progress toward project goals / milestones, task status, and identify / address issues
- Self-starter, highly organized; Works well with all functional levels in the organization; excellent presentation and interpersonal skills; high level of business management and facilitation skill; capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned.
- Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values
- Planning; Aggressiveness; Commitment; Closure; Listening; Response to Change; Task Completion; Decisiveness; Influence; Communications
- Ability to handle multiple tasks and to work independently as well as in a team setting
- Define and Implement the QA metrics framework
- Identify & drive the improvement opportunities in the QA space
- Proactively communicate and collaborate with the other QA & non-QA teams

Functional Knowledge

Desired Experience
- Testing portfolio management and trading workflows within CRD
- Regression testing workflows as enhancements and upgrades are released to the CRD environment
- Ability to handle large amounts of data, testing 1,000s of orders, etc.
- Ability to query database to validate data / ability to view and compare data files to identify differences
- Ability to use the appropriate automation tools from the available options within TIAA
- Ability to work with 3rd party vendors when necessary, to start services, run jobs, etc. As we are testing in a SaaS environment, we have limited control over certain aspects of the environment.
- Experience working in an Agile/Scrum/Waterfall development process.

Nice to have
- Experience on other front office platforms such as CRD / LongView / Bloomberg / etc
- Good understanding of financial mathematics
- Enterprise Automation - Robotic Process Automation, Workflows Automation Preferred
- Performance Testing knowledge preferred
- Ability to take an active, visible role in supporting change efforts (change agent)
- Ability to proactively identify opportunities for cost-savings and efficiency improvement

Technical Skills

Desired Skills
- Good understanding of data warehouse and ETL process; and related testing processes
- Good understanding on Batch processes and related testing
- Excellent in SQL and data analysis skills
- Automation Scripting Experience - QTP, Selenium, ETL Validator or similar toolset

Nice to have
- Testing Certifications Ex: ISTQB, HP UFT Certifications, PMP and Oracle Certifications etc.

Qualification & Industry Expertise

Experience: 5 to 10 years of relevant work experience (Team Members / Lead)

Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

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