Voice Process Executive

7 days ago

Noida, India Premanand Infotech Full time

**Role & responsibilities**:
**2.** Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.

**3.** Keep accurate records of customer interactions and transactions.

**4.** Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

**5.** Build sustainable relationships and trust with customers through open and interactive communication.

**6.** Provide feedback on the efficiency of the customer service process and identify areas for improvement.
- **Skills Required**:_
- **Excellent communication skills required. **_
- **Minimum 6 months experience required. **_
- **Immediate Joiner Required **_
- **Working Days: 6 days **_
- **Gender
- Female **_
- **Job Location - **_**H-47, USIS BIZZ PARK, 3rd floor, H Block, Sector 63, Noida, Uttar Pradesh** **201301**
- **Perks & Benefits **_
- **Paid Leave **_
- **Sick Leave **_
- **No Target**_

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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