Amazon voice Process

1 day ago

Noida, Uttar Pradesh, India Career Crox Full time ₹ 3,84,000 - ₹ 4,80,000 per year

Amazon – Voice Process (USA & Domestic Clients)

Position: Query Management Executive

Location: Sector 18, Gurgaon

Work Mode: Onsite

Working Days: 5 Days a Week

Process: 100% Voice Support

Client Base: USA and Domestic (India)

Salary Package

  • Fixed CTC: ₹32,000
  • In-Hand: ₹28,000
  • Performance-based incentives applicable

Role Overview

The Query Management Executive will be responsible for handling customer queries over voice support. The role requires prior experience in customer service, excellent communication skills, and the ability to manage both domestic and international clients effectively.

Key Responsibilities

  • Handle inbound and outbound voice calls for USA and domestic customers
  • Resolve customer issues, queries, and complaints with professionalism
  • Deliver accurate and timely solutions while adhering to quality standards
  • Maintain proper documentation of all interactions
  • Manage escalations efficiently to ensure customer satisfaction

Required Skills

  • Excellent command over English and Hindi (spoken and written)
  • Strong communication, listening, and problem-solving skills
  • Ability to handle international customers with confidence
  • Basic computer/system navigation knowledge

Eligibility

  • Minimum 1 year of experience in customer support (mandatory)
  • Education: Undergraduate/Graduate and above
  • Candidates with proven voice process experience will be preferred

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹32,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • Whats your current in hand salary ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

License/Certification:

  • 1 year experience in customer support or sales ? (Preferred)

Location:

  • Noida, Uttar Pradesh (Preferred)

Work Location: In person

  • US Voice Process

    1 day ago

    Noida, Uttar Pradesh, India Ienergizer Full time ₹ 45,000 - ₹ 60,000 per year

    iEnergizer is hiring for International Voice Process || 45k -60k CTCPosition: Customer Care Executive US Voice ProcessCompany: iEnergizerLocation: Noida (Work from Office)About the Role:We are hiring experienced professionals for our US Voice Process. The role involves handling international customer calls, resolving queries, and delivering excellent...

  • Program Manager I, IN Payments

    5 days ago

    Noida, Uttar Pradesh, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Program Manager About Amazon: Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on and grow multi-channel commerce. Amazon's Payments team supports the Amazon platforms in providing a safe, secure and trusted payment experience to our...

  • Program Manager I, IN Payments

    1 day ago

    Noida, Uttar Pradesh, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DESCRIPTIONAssociate Program Manager About Amazon: Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on and grow multi-channel commerce. Amazon's Payments team supports the Amazon platforms in providing a safe, secure and trusted payment...

  • Customer Service Associate- Delhi/Noida India

    7 days ago

    Noida, Uttar Pradesh, India Amazon Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Work from Office with Amazon Customer ServiceRole:  Customer Service AssociateJob Type: Contractual Location: Work from Office in Delhi/NoidaOur mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy,...

  • Customer Support Executive – Amazon Blended

    7 days ago

    Noida, Uttar Pradesh, India Career Crox Full time ₹ 2,40,000 - ₹ 14,40,000 per year

    Job Title: Customer Support Executive – AmazonCTC: ₹32,000 per month (₹29,000 in-hand) + IncentivesWorkdays: 5 days/week + 2 additional leaves (Total 20 working days/month)Experience: 1 year in voice process mandatoryEligibility: 12th pass, Fresher can apply (for training roles)Location: Sector 62, NoidaJob Responsibilities:Handle inbound customer...

  • International Voice Process Executive

    1 day ago

    Noida, Uttar Pradesh, India CorroHealth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    *Corro is hiring for Premium International Voice Process**Work Experience : 1+ Years [KPO/BPO] International voice experience only*Need excellent communication skills*Voice process*Saturday Sunday fixed off*5 Days Work from Office*Transport both ways*Immediate joiningMinimum eligibility: Any Graduate [ Non Technical profiles only]Location:- NCR [Noida]Perks...

  • International Voice Process

    7 days ago

    Noida, Uttar Pradesh, India Mywhy Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    International Voice Process - Noida (Sector 81) Rotational Shifts & Week Offs Required Candidate profileMinimum 6 months experience in International BPO Undergraduate/Graduate in any discipline Excellent fluency in English Perks and benefits5 days working only Both side cabs

  • International Voice Process

    7 days ago

    Noida, Uttar Pradesh, India XpressEdu Full time ₹ 88,800 - ₹ 3,93,438 per year

    Walk-in Interview for Customer Support - AST (Applicant Support Team) - InternationalWe are hosting a Walk-in Interview for the role of AST (Applicant Support Team) in our International Voice ProcessJob Role: AST (Applicant Support Team)As an AST member, you will be the key point of contact for our applicants, ensuring their concerns are resolved efficiently...

  • US Voice Process

    1 week ago

    Noida, Uttar Pradesh, India Porteck Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Opportunity: US Voice Process (Night Shift)Location: NoidaWork Mode: Remote (Initial one-month training from office)Working Days: 5 days a weekCandidates from only Delhi NCR would be consideredSkills and Qualifications:Typing speed: 20-25 words per minuteStrong command of the English language (both spoken and written)Fresh Graduates (Any stream) are...

  • International Voice Process

    1 day ago

    Noida, Uttar Pradesh, India Career Crox Full time ₹ 3,84,000 per year

    International Voice Process (IndiGo Airlines)Position: Customer Support Executive / non targetableLocation: Sector 59, NoidaQualification: Minimum 12th Pass (Graduate Preferred)Experience: Minimum 1 Year (Voice Process / BPO)Salary: ₹32,000 CTC per monthWork Mode: Work from OfficeWorking Days: 5 Days a Week (Rotational Shifts)Cab Facility: Available (Both...