Customer Support Executive – Amazon Blended

6 days ago

Noida, Uttar Pradesh, India Career Crox Full time ₹ 2,40,000 - ₹ 14,40,000 per year

Job Title: Customer Support Executive – Amazon

CTC: ₹32,000 per month (₹29,000 in-hand) + Incentives

Workdays: 5 days/week + 2 additional leaves (Total 20 working days/month)

Experience: 1 year in voice process mandatory

Eligibility: 12th pass, Fresher can apply (for training roles)

Location: Sector 62, Noida

Job Responsibilities:

  • Handle inbound customer calls and queries professionally
  • Provide excellent support for Amazon services
  • Resolve customer complaints effectively and politely
  • Achieve daily targets and maintain call quality
  • Maintain proper records and call logs
  • Work collaboratively with the team to meet goals

Requirements:

  • Excellent spoken English (fluent communication mandatory)
  • Good problem-solving and customer handling skills
  • Positive attitude and eagerness to learn
  • Prior experience of 1 year in a voice process is mandatory

Perks:

  • Incentives on performance
  • Friendly work environment
  • Opportunity to grow in customer support and sales roles

Job Types: Full-time, Permanent

Pay: Up to ₹32,074.09 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • Whats your current in hand salary ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Calling related : 1 year (Preferred)

Language:

  • English (Preferred)

Location:

  • Noida, Uttar Pradesh (Preferred)

Work Location: In person

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