Customer Care Executive

6 days ago

Gurgaon, India pourbraintech Full time

Role & responsibilities
Helping the customer with their query and sell our products and services.
 Up-selling and cross-selling brand products and services of Technology leading brands.
 Responsible for effectively handling customer queries and providing exceptional customer service.
 Maintaining Consistent Productivity and consistently achieving assigned targets.
 Meet Call Quality requirements according to Call Monitoring Guidelines.
 Motivation for Sales, Sales Planning, Implementation & Rapport Building
 Ability to multitask (Type & Talk)  Pro-active and should carry a positive attitude.
 Excellent inter-personal skills
 Prioritizing, time management and organizational skills
 Basic understanding of Computers is preferred

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Life insurance
- Paid time off

Schedule:

- Monday to Friday
- US shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- customer care: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Gurugram, Haryana (required)

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

**Speak with the employer**
+91 9821024993

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