Customer Service Associate Chat Process

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Job Specification: Chat Agent (billing and technical support) [CHAT AND TICKET]About Us:unifyCX ) is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like...

Hiring Customer Service Representative for Mangalore Location. FRESHER'S ONLY Process : Finance. profile : Customer Support (voice,mail,chat). Salary : 16,000 + Incentives + Variables. US shift/Night shift. Cab facilities available. **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹16,000.00 per month **Benefits**: - Health...

Job DescriptionProvide frontline customer supportOperate in a 24/7 environment, handling inbound inquiries Via chat and email.Key ResponsibilitiesCustomer Interaction: Handle all incoming questions, troubleshoot issues, and provide product guidance.Retention: Attempt to retain customers who may be considering cancelling their subscription.Escalation &...

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls,...

Role: Customer Service ExecutiveLocation: Kankanady, MangaloreExperience: 0-2 yearsRoles & ResponsibilitiesAssist customers via phone, email, and chatResolve inquiries, troubleshoot issues, and provide solutionsMaintain accurate records of customer interactionsEnsure customer satisfaction and follow up on issuesContribute to team efforts and meet...

**PHARMACIST(Male/Female)** **D. Pharma / B. Pharma Registered with Karnataka State Pharmacy Council.** **0 - 5+ years’ Fresher/experience in Pharmacy/Medical Stores** **CUSTOMER SERVICE ASSOCIATE (Male/Female)** **PUC/HSC or Graduation** **0 - 5+ years’ experience in Pharma/Retail sector** **Job Location - Manglore(Karnataka)** **Whatsapp your...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Hi we are looking for Customer support associates for Dubai Location. Immediate joiners. - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...