Customer Experience Champion
1 day ago
Customer Service RepresentativeAbout the RoleAs a Customer Service Representative, you will be responsible for managing customer conversations across tickets, chats, and calls with care and precision. Your mission is to ensure timely resolution of customer issues while exceeding expectations.You will work closely with product and engineering teams to drive resolution, provide contextual insights, and act as the customer's internal advocate. If you are someone who thrives on variety, enjoys ownership, and believes in meaningful impact, this role is for you.Key Responsibilities:Handle customer queries via support platforms (tickets, live chat and call) with clarity and empathy.Troubleshoot and resolve issues within defined SLAs.Collaborate with team members and other departments to ensure timely resolution.Work closely with account management, onboarding, product and engineering teams to unblock complex cases and ensure delivery on commitments.Stay updated on product features to ensure customers receive the most accurate information.Capture and report customer feedback from tickets, chat, NPS, or other channels.What We Are Looking For:Excellent written and verbal communication skills.Strong time management: You're reliable, proactive, and effective while working independently.Deep empathy for the customer with a mindset that prioritizes their experience.Functional skills including process discipline, demonstrated ownership, and high agency.
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Customer Experience Specialist
1 day ago
mangalore, India beBeeCustomerService Full timeAs a Customer Service Representative, you play a vital role in providing exceptional support to our customers.Job ResponsibilitiesYou will be the first point of contact for customer inquiries via phone, email, or chat and respond promptly to resolve issues. You will need to have strong communication skills to provide accurate information about our products...
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Automotive Customer Experience Specialist
3 days ago
mangalore, India beBeeCustomerService Full timeCustomer Service RepresentativeThis position involves delivering exceptional customer experiences across multiple channels, ensuring satisfaction through timely and effective issue resolution.Main Responsibilities:Manage customer requests via a shared mailbox and provide support across various communication channels.Address customer complaints and inquiries...
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mangalore, India beBeeCustomerService Full timeCustomer Service LeaderWe are seeking a skilled and professional customer service leader to provide exceptional service to clients. This is a full-time remote role that requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.The successful candidate will be responsible for delivering top-notch...
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Exceptional Customer Experience Specialist
3 days ago
mangalore, India beBeeCustomerService Full timeSenior Customer Service ProfessionalWe're seeking a highly skilled and experienced individual to join our team as a Senior Customer Service Professional.This role involves delivering exceptional customer service through effective communication, empathy, and professionalism. Key responsibilities include:Providing timely and accurate responses to customer...
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Customer Experience Director
3 days ago
mangalore, India beBeeMarketing Full timeJob OverviewEducate individuals, companies, and governments worldwide by teaching skills of the future through high-quality education accessible and affordable.Determine quarterly goals, develop campaign deployment plans to enhance reactivation metricsCollaborate with creative, operations, analytics, business, and tech teamsAnalyze internal business units...
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Senior Customer Solution Engineer
3 weeks ago
Mangalore, India Zluri Full timeSenior Customer Solution Engineer Function : Customer SuccessJob Location : Whitefield, BangaloreReporting to : Director - Customer SolutionsShift timings : US Timezone (4 PM - 1 AM IST) About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline...
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Guest Experience Coordinator
23 hours ago
mangalore, India beBeeReservation Full timeJob DescriptionAs a key member of our team, you will be responsible for providing exceptional guest experiences by processing refund requests, resolving billing discrepancies, and handling guest inquiries with empathy and professionalism.You will be required to recommend local attractions, dining, and experiences to enhance guest satisfaction and identify...
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Dining Experience Specialist
3 days ago
mangalore, India beBeeHospitality Full timeJob Title:A Hospitality Professional shall be responsible for welcoming, serving and servicing guests at company's cafes.Greeting and welcoming guests courteously upon their arrivalAssisting guests to scan menus and order food & beverageEnsuring timely food service and attending to their needsMaintaining cleanliness of dining areasCollaborating with kitchen...
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Dream Travel Experience Creator
3 days ago
mangalore, India beBeeExperiences Full timeTravel ExpertAbout the Role:We help people create unforgettable travel experiences by providing personalized guidance and expert advice.You will play a key role in turning travel dreams into reality, making every moment truly special.Whether it is a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you will be the expert who makes...
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Customer Care
2 weeks ago
Mangalore, India Victaman Services Pvt Ltd Full timeListen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts. **Salary**: ₹10,959.68 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...
