Customer Care

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...

Product Knowledge: Maintain a deep understanding of the bank's secured loan products, interest rates, terms, and conditions, ensuring accurate and up-to-date information is provided to customers - Risk Assessment: Conduct thorough risk assessments by analyzing credit reports, income verification, and collateral valuation to mitigate potential lending risks -...

Key Responsibilities:Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.Demonstrate active listening and adapt communication style based on the customers...

We are looking for a dynamic, high-energy individual. He/she should have pleasing personality and excellent communication skills. RESPONSIBILITIES - Responsible for handling the customers inquiry - Follow-up with customers. - Client Relationship Management, Handling calls, collecting and updating the database. - Good communication skill. - Handful knowledge...

Walk in Drive held at Mphasis Mangalore for aVoice process. Interested candidate please attend the walk in drive on the below addressInterview date:From 26th Nov to 5th of December 2025Interview time: 10.30 am to 5pmJob DescriptionJob Title:Customer Support Officer - BPOWork Location:Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore,...

***: - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints...