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Guest Relation Executive(Only for Female)

2 weeks ago

Gurugram Haryana, India arihat hiring private limited Full time

**Full job description**
- only for female
- **Greeting guests**: Welcoming guests when they arrive and exit the hotel
- **Addressing guest needs**: Answering guest inquiries and complaints, and escalating complaints to the Guest Relations Manager when needed
- **Providing customer service**: Providing excellent customer service throughout the guest's stay
- **Anticipating needs**: Anticipating guest needs and building rapport with customers
- **Recording information**: Recording information in the logbook daily
- Strong communication and interpersonal skills
- Problem-solving abilities
- Attention to detail
- Proficiency in computer systems
- Flexibility to work in shifts
- Fluency in multiple languages
- Good management skills

**Job Types**: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6369487633