Cast & Credit Recovery Sme

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About this role

Supports the Dow purchasing organization by effectively and efficiently delivering procure to pay (PtP) services. The role performs a specific set of assignments related to Cash and Credit recovery.

In this role, you will need an understanding of key work processes across specific areas of PtP. Successfully execute against those processes and continually expand your working knowledge to deliver results. We are looking for someone with good communication skills (verbal as well as written), improve mindset and elevated level of initiative, motivation.

Responsibilities - Duties, projects, tasks, and activities Cast & Credit Recovery SME will be responsible for in this role:

- Work independently to deliver against expectations
- Collaborate across the Purchasing organization to achieve results
- Participate in and assist with trainings and continuous improvement initiatives
- Identify and lead improvement opportunities to implementation
- Troubleshoot system and work process challenges
- Continues to build knowledge of the company, processes
- Performs a range of assignments related to job discipline
- Uses prescribed guidelines and policies in analyzing situations
- Assist stakeholders in issue resolution, escalations and training opportunities
- Assists in the development and maintenance of PtP process standards and procedures

Qualifications:

- Bachelor’s Degree (Relevant Discipline).
- 5 years relevant work experience with understanding of End to End Purchasing Process
- Strong communication, presentation skills and interpersonal skills.
- Proficiency in Microsoft office (MS Word, Power Point, Microsoft Excel etc)
- Hand-on experience with SAP or similar ERP is essential.
- Excellent problem-solving skills and attention to detail.

Preferred Skills
- Familiarity with visualization tools like Power BI. Advanced excel proficiency e.g. Macros, pivots, charting and power queries etc.
- CA/CPA or equivalent certification is advantageous.
- Basic knowledge of Service Now (or similar tool)
- Awareness to Six Sigma, Lean principles and project management experience is a plus.
- Ability to work under pressure and manage time effectively.
- Continuous improvement mindset and commitment to staying current with industry best practices.
- Exposure to Chemical Industry or other manufacturing companies.

Additional notes
- Relocation assistance is not available with this position.

The ability to accommodate a flexible schedule aligned with international time zones is essential

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees,