Credit Control Executive
1 day ago
**1. Billing & Documentation**
- Prepare and issue accurate customer invoices in line with sales contracts and company policy.
- Coordinate with Sales, Operations, and Accounts teams to ensure all billing details are verified and approved before submission.
- Maintain systematic records of invoices, delivery proofs, and supporting documentation for audit and reconciliation.
- Track unbilled transactions and ensure timely conversion into invoices.
**2. Credit Control & Recovery Management**
- Monitor and review customer accounts regularly to identify overdue payments.
- Maintain continuous communication with clients to resolve payment discrepancies or disputes.
- Prepare and send **payment reminders, outstanding statements, and escalation letters** for delayed accounts.
- Coordinate with internal departments (Sales, Operations, Finance) for pending payment updates and client commitments.
- Conduct **periodic visits or virtual meetings** with major clients for recovery discussions when necessary.
- Maintain a **recovery tracker** with payment follow-up status, promised dates, and actual receipts.
- Support management in identifying **slow-paying or high-risk customers** and recommend corrective actions.
- Escalate critical overdue cases to management for legal or senior-level intervention when required.
**3. Account Reconciliation & Reporting**
- Reconcile customer accounts and update payment status on a regular basis.
- Ensure all receipts are recorded accurately against relevant invoices.
- Prepare daily / weekly outstanding reports and submit to management.
- Maintain Ageing Analysis and monitor overdue trends.
- Assist in month-end closing and AR reconciliation.
**4. Compliance & Continuous Improvement**
- Ensure adherence to company credit policy and collection guidelines.
- Support in defining customer credit limits and payment terms.
- Propose improvements in billing, recovery, and credit management processes.
- Ensure all communication and recovery actions are properly documented for audit purposes.
**Key Skills & Competencies**:
- Excellent communication, negotiation, and interpersonal skills.
- Strong ability to handle client discussions confidently and professionally.
- Proactive approach in follow-ups and recovery management.
- Attention to detail and high accuracy in billing.
- Good knowledge of MS Excel, ERP systems, and accounting software (Tally / SAP).
- Ability to work independently and under pressure to meet deadlines.
**Job Types**: Full-time, Part-time
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
- Work from home
Work Location: In person
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