Credit Control Executive – Recovery

3 days ago

Lower Parel Mumbai Maharashtra, India Master logitech pvt ltd Full time ₹ 18,00,000 - ₹ 36,00,000 per year

1. Billing & Documentation

  • Prepare and issue accurate customer invoices in line with sales contracts and company policy.
  • Coordinate with Sales, Operations, and Accounts teams to ensure all billing details are verified and approved before submission.
  • Maintain systematic records of invoices, delivery proofs, and supporting documentation for audit and reconciliation.
  • Track unbilled transactions and ensure timely conversion into invoices.

2. Credit Control & Recovery Management

  • Monitor and review customer accounts regularly to identify overdue payments.
  • Conduct daily follow-ups with clients through calls, emails, and official correspondence to ensure timely recovery of dues.
  • Maintain continuous communication with clients to resolve payment discrepancies or disputes.
  • Prepare and send payment reminders, outstanding statements, and escalation letters for delayed accounts.
  • Coordinate with internal departments (Sales, Operations, Finance) for pending payment updates and client commitments.
  • Conduct periodic visits or virtual meetings with major clients for recovery discussions when necessary.
  • Maintain a recovery tracker with payment follow-up status, promised dates, and actual receipts.
  • Support management in identifying slow-paying or high-risk customers and recommend corrective actions.
  • Escalate critical overdue cases to management for legal or senior-level intervention when required.

3. Account Reconciliation & Reporting

  • Reconcile customer accounts and update payment status on a regular basis.
  • Ensure all receipts are recorded accurately against relevant invoices.
  • Prepare daily / weekly outstanding reports and submit to management.
  • Maintain Ageing Analysis and monitor overdue trends.
  • Assist in month-end closing and AR reconciliation.

4. Compliance & Continuous Improvement

  • Ensure adherence to company credit policy and collection guidelines.
  • Support in defining customer credit limits and payment terms.
  • Propose improvements in billing, recovery, and credit management processes.
  • Ensure all communication and recovery actions are properly documented for audit purposes.

Key Skills & Competencies:

  • Excellent communication, negotiation, and interpersonal skills.
  • Strong ability to handle client discussions confidently and professionally.
  • Proactive approach in follow-ups and recovery management.
  • Attention to detail and high accuracy in billing.
  • Good knowledge of MS Excel, ERP systems, and accounting software (Tally / SAP).
  • Ability to work independently and under pressure to meet deadlines.

Job Types: Full-time, Part-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund
  • Work from home

Work Location: In person

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