UX Researcher

**Who is Anatta?**:
We are a passionate and unique group of people creating meaningful eCommerce solutions for the health, wellness, and sustainable brands we support. We do things a little differently, which is why we’re able to have so much fun in the process. If you enjoy collaborating with a global team of quirky individuals, keep reading for an opportunity to work with us.

**What are we looking for?**

**Day to day responsibilities**

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. The below list represents the major tasks assigned to incumbents in this job. They are not intended to be an exhaustive list of all tasks.
- Conduct thorough data analysis to draw out insights into how our users are interacting with the website.
- Journey mapping and funnel analysis, understand and improve how users are moving through the funnel.
- Conduct usability tests, surveys, interviews, and other qualitative studies to gain a better understanding of users, their behavior, and identify opportunities to improve the user experience.
- Conduct A/B Testing, establishing clear hypotheses tied to our goals and success metrics. Also, measuring and reporting on the impact of tests/changes to site experience lead to improvements in website performance.
- Skillfully identify and translate key findings into insights and communicate recommendations to clients to influence site improvements.
- Translate research goals into research questions and an appropriate test plan that adheres to user research best practices.
- Define and analyze KPIs to track user buying behavior and engagement with the website.

**Ideal qualifications**
- 4-7 years of experience; strong performer with a track record of success
- Knowledge of best practices for user-centered design process and design thinking strategies.
- Understanding of quantitative data analysis, statistics and data visualization.
- Understanding of design experimentation: proposing and testing design iterations against each other.
- The ability to create effective reports and to leverage tools that derive insights from user data.
- Experience with Google Analytics, Shopify, A/B Testing software, and other various testing platforms.
- Comfortable in a fast-paced environment and in working with multiple clients.
- Ability to create artifacts such as prototypes, wireframes, user flows, wireflows to communicate ideas internally and externally.
- A background in Graphic / Interaction Design and familiarity with UX Design tools like Sketch, Figma, etc will be an advantage
- Experience working across functional teams like development, design, and project management to deliver successful outcomes.
- Experience working closely with clients to derive solutions to business needs.
- Possession of excellent verbal and written communication and presentation skills.
- This position works off Eastern time zone

**The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.**

**What are the perks?**:
We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

- This is a remote position
- Medical benefit options
- Start with 20 days of PTO
- Paid parental leave
- Company events, happy hours, and yearly retreats
- Other perks vary by location

**Physical demands requirements**:
Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.

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