Customer Service Assistant

6 days ago

Gurugram Haryana, India KALP SOLUTIONS Full time

**Job Title: Customer Service Representative( Night Shift)**

**Location**:Gurgaon**

**Department**:International BPO**

**Job Type: Full-Time**
**Key Responsibilities**:

- **Problem Resolution**: Address customer inquiries and issues efficiently, providing appropriate solutions and alternatives.
- **Data Management**: Utilize Google Sheets to maintain and update customer records and generate reports.
- **Process Improvement**: Identify and suggest improvements to enhance the customer experience.
- **Collaboration**: Work closely with internal teams to ensure client requirements are met and service levels are maintained.

**Qualifications**:

- **Experience**: 6 months to 2 years of experience in customer service, preferably in HR, Aviation, or Hospitality industries.
- **Communication**: Outstanding verbal and written communication skills in English. Additional languages are a plus.
- **Technical Skills**: Proficient in Google Sheets and the entire Google Suite (Docs, Slides, Forms, etc.).
- **Problem-Solving**: Strong analytical and problem-solving skills with a focus on customer satisfaction.
- **Team Player**: Ability to work effectively both independently and as part of a team.
- **Adaptability**: Comfortable working in a fast-paced and dynamic environment.
- **Education**: Bachelor’s degree is mandatory.

**Salary**: 21,000-26,000 per month
**Perks**: Both sides cab
**Contact**:
7986618091

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹25,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91
7986618091

  • Customer Service Associate

    8 hours ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...

  • Customer Service Assistant

    4 days ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...

  • Customer Service Assistant

    2 days ago

    Gurugram, Haryana, India 10xgrowthaccelerator Full time

    Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through...

  • Customer Support Executive

    8 hours ago

    Gurugram, Haryana, India Cubnet Service Full time

    JOB DETAILS **Post: Customer Support Associate** - Location: Gurgaon - Shift timings: Rotational Shifts(includes night shift too) - Working Days: 05 Days (Rotational) - Weekly Offs: 02 Days (Rotational) PERKS & BENEFITS - Incentives: Performance Based - PF & Medical Benefits - Both Side Cab Service ELIGIBILITY CRITERIA - Bachelor’s degree in any field -...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Service Assistant

    1 week ago

    Gurugram, Haryana, India MO Designs Pvt Ltd Full time

    **Job Summary**: **Key Responsibilities**: - Resolve customer complaints and issues effectively and professionally. - Maintain detailed records of customer interactions and transactions. - Process orders, returns, and exchanges in a timely manner.Collaborate with other departments to address customer needs and improve service quality.Stay up-to-date with...

  • Customer Service Assistant

    2 weeks ago

    Gurugram, Haryana, India OnlineInfatuation Full time

    Profile: Customer Service Assistant (Chat Process) **Salary**: Up to 17k Location: Gurgaon Sec 19 Shift: Rotational Shift and week off Working Days: 6 days **Freshers and experience both can apply.** **Grad and undergrad can apply.** **Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product...

  • Customer Service Assistant

    1 week ago

    Gurugram, Haryana, India OnlineInfatuation Full time

    Profile: Customer Service Specialist **Salary**: Up to 20k Location: Gurgaon sec 18 Experience: 1 year experience in customer service executive **Job Type**: Full Time (WFO) **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...

  • Customer Service

    8 hours ago

    Gurugram, Haryana, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Support (Voice)** **Qualification - 12th + 6 months International BPO Experience** **Must have excellent communication skill.** **Salary Range - 23K to 30K ( as per process)** **Shift - Night Shift** **Immediate Joiner required** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Education**: -...