Customer Relation Executive

2 weeks ago

Jaipur Rajasthan, India GAYRAA Full time

**About Us**:
At **Gayraa** (Shree Narayan Manufacturer), we blend tradition with contemporary fashion, creating timeless ethnic wear for women who celebrate their heritage with style. Our brand thrives on creativity, quality, and exceptional customer service. We are seeking a passionate and dynamic female Customer Service Executive to join our vibrant team and contribute to our journey of excellence.

**Position Overview**:
Are you a problem-solver with a knack for multitasking? Do you excel in creating memorable customer experiences? We are looking for a proactive and energetic Customer Service Executive who can manage our customer interactions with finesse and ensure seamless order processing.

**Key Responsibilities**:
**Order Management & Data Entry**:Meticulously handle and manage website orders, ensuring accurate data entry and timely processing.

**Customer Support Excellence**: Deliver top-notch customer support via WhatsApp and phone calls. Address customer inquiries and issues with empathy, efficiency, and a smile.

**Cross-Department Collaboration**: Work closely with other departments to facilitate smooth operations and ensure customer satisfaction at all levels.

**Administrative Support**: Assist with various administrative tasks to keep the team organised and operations running smoothly.

**Qualifications**:
**Education**: Graduate degree in any field.

**Communication Skills**: Excellent verbal and written communication skills.

**Computer Skills**: Strong proficiency in Microsoft Excel and general computer skills.

**Multitasking Ability**: Ability to multitask and prioritise tasks effectively in a fast-paced environment.

**Experience**: Previous experience in a similar role is a plus.
**Gender **:Female

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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