Compliance Officer

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year. Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance? Then join us Let's make this big world into SmallWorld. **Role details**: You will: - Be responsible for all necessary Central Bank reporting in Belgium, including e-gate, e-corporate, statistical reports, annual and quarterly reports. You may also be asked to report on our activities in other parts of our Central Europe Operation to the relevant Central Bank. - Manage the anti-money laundering programme investigating suspicious transactions and referring suspicious transactions to the Country FIU and reporting to FCA after informing the LCC Head of Compliance. - Liaise with local authorities, regulators and police with regards to their requests. - Conduct periodic compliance reviews on specific areas of the business, such as client KYC, policy revisions, to establish whether the controls and procedures in place are adequate to ensure continuing compliance with FCA, local Central Bank requirements and the data protection act. - Take responsibility for ensuring that the duties imposed by the Money Laundering Regulations and all regulations pertinent to the business are complied with. - Head the Data Privacy Department in your area - Provide anti-money laundering training for new staff, existent staff (on annual basis) and agents (existent and new agents). This includes online training. - Make “Regulatory Early Warnings” about new policies that must put in place to comply with new laws or regulations. - Produce an annual report to the Global Compliance Dept. - Attend monthly Compliance Committees. - Validate that agent details are correctly recorded with the FCA and local Central Banks. - Review and update existing agents and send to AOB any forms to be amended. - Ensure all customer data is properly filed and recorded on the operational system (Omnex) giving support to Transactions analysts with regards to documents accepted in your local country. - Oversight of implementation and suggest internal controls in order to optimize the service and the compliance department performance. - Undertake compliance visits to agents following the company's agent oversight programme. - Perform due diligence analysis of data and information, using available data sources and research tools such as Lexis Nexis, Call Credit, Credit Safe and GB Group platforms to analyse specific agent onboarding or in Enhance due diligence. - Ensure that the complaints procedure is set up and participate in the complaint's resolution process. - Lead Compliance audits (Internal or external) and regulatory examinations. - Produce the risk assessment for central Europe countries, update compliance manuals, forms and other compliance policies and procedures. - Collaborate in specific Legal and/or Compliance global projects. - Be flexible in helping other Compliance departments in case of "urgent" matters. **Person Specification** **Essential Skills & Experience** Previous Experience of submitting Central Bank compliance reports is essential in this role. Fluency in English and either French or Dutch is essential. The ability to also speak German would be an advantage. **Ideal Skills & experience** Previous experience in the Money Transfer industry would be a strong advantage. In addition, you will also be able to demonstrate: - Ideally you will have experience of facing off to regulators - You will have excellent Microsoft Office excel and woird skills. - Attention to detail and accuracy - Team working - Ability to work with a virtual team - Ability to work independently under pressure. - Experience of analysing data to identify exceptional/suspicious behaviour and undertaking due diligence to investigate that behaviour. - Experience of training employees & third parties in the compliance/legal obligations connected with their roles. INDHP