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Sales and Support

3 weeks ago

Lucknow Uttar Pradesh, India Vexil Infotech private Limited Full time

**Assistant Sales and Support**

**About Company**

**Position**: Assistant Sales and Support
**Experience**: 2+ years
**Location**: Lucknow

**Job Type**: Full-time

**Key Responsibilities**:

- **Sales Support**: Assist the sales team in generating leads, managing CRM systems, and following up on sales inquiries.
- **Client Interaction**: Provide support during client meetings, help prepare product demos, and maintain regular communication to ensure customer satisfaction.
- **Presales Assistance**: Collaborate with the team to prepare RFIs, RFQs, and proposals, and participate in product demos.
- **Customer Queries**: Respond to client inquiries, troubleshoot issues, and ensure a seamless experience.
- **Documentation**: Assist in creating sales proposals, reports, and presentations.
- **CRM Management**: Maintain and update client records in the CRM system, tracking sales interactions and follow-ups.
- **Sales Forecasting Assistance**: Help gather and analyze market data to support sales forecasting and strategic planning.
- **Upsell/Cross-sell**: Identify opportunities for upselling or cross-selling financial products to existing clients.

**Skills & Qualifications**:

- Bachelor's degree in Business, Finance, or a related field.
- 2+ years of experience in sales support or customer service, preferably in the financial services sector.
- Basic understanding of presales, CRM management, and handling RFI/RFP processes.
- Strong communication, interpersonal, and problem-solving skills.
- Knowledge of financial products like loans and GIC would be an advantage.
- Familiarity with CRM software and Microsoft Office Suite.

**Benefits**:

- Competitive salary and performance-based incentives.
- 5.5 days work week with a focus on work-life balance.
- Opportunities for career advancement and professional development.
- A supportive and collaborative work culture.
- Attractive incentive and appraisal structure.

**Experience**:

- total work: 2 years (required)
- Inside sales: 2 years (required)
- IT support: 2 years (required)
- Product demos: 2 years (required)

Work Location: In person