Customer Advisor

7 hours ago

Lucknow Uttar Pradesh, India GOLDRUSH SALES AND SERVICES PVT LTD Full time

Role:

- Customer Advisor

Key Responsibilities:
1. Customer support: Providing assistance and support to customers regarding vehicle sales, service, and maintenance.

2. Product knowledge: Having in-depth knowledge of vehicles, features, and benefits to answer customer queries.

3. Sales and upselling: Identifying opportunities to upsell or cross-sell products and services to customers.

4. Issue resolution: Resolving customer complaints and issues in a timely and professional manner.

5. Relationship building: Building and maintaining strong relationships with customers to ensure loyalty and retention.

**Requirements**:
1. Excellent communication skills: Ability to communicate effectively with customers, colleagues, and management.

2. Product knowledge: Strong knowledge of vehicles, features, and benefits.

3. Customer service skills: Ability to provide exceptional customer service and support.

4. Problem-solving skills: Ability to resolve customer complaints and issues in a timely and professional manner.

5. Adaptability: Ability to adapt to changing customer needs and industry trends.

Industry Knowledge:
1. Automotive industry trends: Knowledge of trends and developments in the automobile industry, including new vehicle models, technologies, and innovations.

2. Vehicle features and benefits: Understanding of vehicle features, benefits, and specifications.

By providing exceptional customer service and support, a Customer Advisor in the automobile industry helps to build customer loyalty, drive sales, and enhance the overall customer experience.

TO BOOK YOUR INTERVIEW CALL - NEHA (8090052190)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 8090052190

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