Sales Operations

2 weeks ago


Noida Uttar Pradesh, India Paytm Full time

About the team

Paytm Sales Team representative will help the merchants, retailers, customers or any individual

in becoming a Paytm service agent with the detailed Paytm product service information, process

and procedure. Paytm Sales Team Representative will build a PSA channel in their territories.

About the role

You will use data to inform business strategy and propagate the company's main growth engine.

You will work hand in hand with our business departments, and product and data team creating a

data-driven culture to maximize impact.

Expectations/ Requirements

1. Set up new processes and SOP for new projects

2. Managing pre
- and post-live ops for onboarding

3. Manage merchant and sales team issues

5. Identify merchandising requirements and coordinate with Brand Team for all merchandises

6. Work with cross-functional teams to set up and align payouts for channel partners

7. Work with stakeholders in multiple departments including growth, operations, sales, marketing,

customer service to define and setup the capabilities needed for running operations

8. Identify product requirements and coordinate for optimised operations

Superpowers/ Skills that will help you succeed in this role

1. Be a champion of processes

2. Strong experience of project management in a high paced environment

3. Demonstrated experience of having setup best-in-class processes and workflows with

significant impact in growth and/or efficiency

4. Experience in Consumer lending/fintech desired but not mandatory. Prior experience in a high

growth start-up mandatory

5. Ability to build relationships with senior management of the company

Education

Graduate or above / Post Graduation preferred.



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