Customer Service Representative
3 days ago
About the internship (FRESHERS ARE WELCOME)
1. Understand the SOP, processes, and policies of the customer support department
2. Handle incoming calls received on our customer support number
3. Understand customer's problems with respect to the products (technical or non-technical), then accordingly provide correct troubleshooting (if available)
4. Ensure that the customer has provided all required details and filled out the required form to process the case further
5. Coordinate internally with different departments to resolve customer queries
6. Maintain call records and share the report with the DRI on a daily basis.
7. Schedule reverse pick-ups of faulty products from customer's addresses
Skill(s) required English Proficiency (Spoken)
Who can apply
1. are available for full time (in-office) internship
2. are available for duration of 3 months
3. are from or open to relocate to Noida and neighboring cities
4. have relevant skills and interests.
Other requirements
2. Immediate joiners are most welcome
4. Communication has to be very fluent
5. Monday to Saturday will be the working days, and the official timings are
10:00 am to 6:30 pm.
Perks : Certificate
Number of openings: 1
**Job Type**: Internship
Contract length: 3 months
Pay: ₹10,500.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
**Education**:
- Bachelor's (preferred)
Work Location: In person
Application Deadline: 28/10/2024
Expected Start Date: 28/10/2024
-
Customer Service Representative
5 days ago
Noida, Uttar Pradesh, India Dyneton Full time**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India True Beam Full timeAs an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...
-
Customer Service Representative
6 days ago
Noida, Uttar Pradesh, India HireHut Full timeCompany - Smile India Trust ( NGO ) Job Title: Client relationship Associate Qualification-12th passed/Graduate Location: Sector 4 Noida,Nearby Sector 16 Metro Station Job Summary: We are seeking a compassionate and skilled Customer Support Representative to join our team. As the primary point of contact for our stakeholders, you will provide...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Career Crox Full time**Job Title**: Customer Support Representative - Samsung Process **Location**: Sector-60, NOIDA **Experience**: 1- 6 months in a calling process 2- Fresher are also welcomed **Benefits**: - Both-side cab facility provided. - Food Provided. **Responsibilities**: - Handle inbound calls and provide product support for Samsung users. - Resolve customer...
-
Customer Service Representative(Wfh)
2 weeks ago
Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full timeWe are seeking motivated and customer-focused individuals to join our team as Work From Home Customer Service Representatives. In this remote role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. **Duties and Responsibilities** - Identify customer...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Wipro Limited Full timeNoida, India - DOP - 3072943 **Job Description**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and - business process services company. We harness the power of cognitive computing, hyper-automation, robotics, - cloud, analytics and emerging technologies to help our clients adapt to the digital...
-
Customer Service Representative
5 days ago
Noida, Uttar Pradesh, India Wipro Limited Full time**Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign** **͏**: **Principal Responsibilities** - Ensure timely and accurate service delivery at defined productivity levels - Build client & domain knowledge to be able to deliver a resolution on the first...
-
Customer Service Representative
5 days ago
Noida, Uttar Pradesh, India Head Field Solutions Pvt. Ltd Full time**JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE** **About Company**: **Head Field Solutions Pvt. Ltd.** Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO...
-
Csr (Customer Service Representative)
2 weeks ago
Noida, Uttar Pradesh, India Betacore Corporate Services Private Limited Full timeWe’re hiring a Customer Service Representative to assist customers with inquiries, resolve issues, and ensure a positive experience. **Responsibilities**: Respond to customer inquiries via phone. Provide product/service information and resolve complaints. Maintain accurate customer records. **Requirements**: Strong communication and problem-solving...
-
Customer Service Representative
5 days ago
Gomtinagar, Lucknow, Uttar Pradesh, India Crox RPO Full time**Company Description** COMPANY name is -call 2 connect Vision 360 Visionary Business Solutions Pvt Ltd provides comprehensive business solutions, including company registration and compliance, financial, IT, staffing, and insurance services. As a leading business consultancy firm located in Lucknow, we are committed to assisting entrepreneurs and...