Customer Service Representative

3 days ago


Noida Uttar Pradesh, India Leaf studios private limited Full time

About the internship (FRESHERS ARE WELCOME)

1. Understand the SOP, processes, and policies of the customer support department
2. Handle incoming calls received on our customer support number
3. Understand customer's problems with respect to the products (technical or non-technical), then accordingly provide correct troubleshooting (if available)
4. Ensure that the customer has provided all required details and filled out the required form to process the case further
5. Coordinate internally with different departments to resolve customer queries
6. Maintain call records and share the report with the DRI on a daily basis.
7. Schedule reverse pick-ups of faulty products from customer's addresses

Skill(s) required English Proficiency (Spoken)

Who can apply

1. are available for full time (in-office) internship

2. are available for duration of 3 months

3. are from or open to relocate to Noida and neighboring cities

4. have relevant skills and interests.

Other requirements

2. Immediate joiners are most welcome

4. Communication has to be very fluent

5. Monday to Saturday will be the working days, and the official timings are

10:00 am to 6:30 pm.

Perks : Certificate

Number of openings: 1

**Job Type**: Internship
Contract length: 3 months

Pay: ₹10,500.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):
**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 28/10/2024
Expected Start Date: 28/10/2024



  • Noida, Uttar Pradesh, India Dyneton Full time

    **Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...


  • Noida, Uttar Pradesh, India True Beam Full time

    As an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...


  • Noida, Uttar Pradesh, India HireHut Full time

    Company - Smile India Trust ( NGO ) Job Title: Client relationship Associate Qualification-12th passed/Graduate Location: Sector 4 Noida,Nearby Sector 16 Metro Station Job Summary: We are seeking a compassionate and skilled Customer Support Representative to join our team. As the primary point of contact for our stakeholders, you will provide...


  • Noida, Uttar Pradesh, India Career Crox Full time

    **Job Title**: Customer Support Representative - Samsung Process **Location**: Sector-60, NOIDA **Experience**: 1- 6 months in a calling process 2- Fresher are also welcomed **Benefits**: - Both-side cab facility provided. - Food Provided. **Responsibilities**: - Handle inbound calls and provide product support for Samsung users. - Resolve customer...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    We are seeking motivated and customer-focused individuals to join our team as Work From Home Customer Service Representatives. In this remote role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. **Duties and Responsibilities** - Identify customer...


  • Noida, Uttar Pradesh, India Wipro Limited Full time

    Noida, India - DOP - 3072943 **Job Description**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and - business process services company. We harness the power of cognitive computing, hyper-automation, robotics, - cloud, analytics and emerging technologies to help our clients adapt to the digital...


  • Noida, Uttar Pradesh, India Wipro Limited Full time

    **Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign** **͏**: **Principal Responsibilities** - Ensure timely and accurate service delivery at defined productivity levels - Build client & domain knowledge to be able to deliver a resolution on the first...


  • Noida, Uttar Pradesh, India Head Field Solutions Pvt. Ltd Full time

    **JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE** **About Company**: **Head Field Solutions Pvt. Ltd.** Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO...


  • Noida, Uttar Pradesh, India Betacore Corporate Services Private Limited Full time

    We’re hiring a Customer Service Representative to assist customers with inquiries, resolve issues, and ensure a positive experience. **Responsibilities**: Respond to customer inquiries via phone. Provide product/service information and resolve complaints. Maintain accurate customer records. **Requirements**: Strong communication and problem-solving...


  • Gomtinagar, Lucknow, Uttar Pradesh, India Crox RPO Full time

    **Company Description** COMPANY name is -call 2 connect Vision 360 Visionary Business Solutions Pvt Ltd provides comprehensive business solutions, including company registration and compliance, financial, IT, staffing, and insurance services. As a leading business consultancy firm located in Lucknow, we are committed to assisting entrepreneurs and...