Process Improvement, Avp

2 weeks ago


Bengaluru, India State Street Full time

**Job Title - AVP Transformation**

**Location - Bangalore/Mumbai**

**Who we are looking for**:
The purpose of the job is to work collaboratively with operations team to understand existing processes, assess operational effectiveness, make suggestions to streamline functions and drive delivery of such projects to improve department’s productivity. In addition, there might be a requirement to provide end to end support to investment company clients for timely completion of preparation of financial statements, portfolio schedules and associated mandatory reporting within stringent deadlines for audit / review and successful submission to the regulators.

**Why this role is important to us**:
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

**What you will be responsible for**:
As an Assistant Vice President, you will:

- Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements)
- Drive rigorous metrics related to the balanced scorecard to evaluate performance and drive reduction in variability/defects in critical business processes
- Support and execute innovation projects through the operational excellence agenda.
- Work with stakeholders more independently to obtain additional information that may be necessary from time to time to maintain automation solutions
- Collaborate with appropriate teams globally to ensure consistent service delivery, client solutions and client satisfaction. You may need to play as Governance with our JVs.
- Contribute to enhancing our regulatory standing and execute on critical regulatory and control management plans, including those contributing to the successful execution of ORI initiatives.
- It will be an individual contributor role to start.

**What we value**:
These skills will help you succeed in this role:

- Advanced skills in process improvement and problem-solving and good project and change management skills
- Demonstrated ability to meet deadlines and possess strong problem solving and resolution skills.
- Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
- Strong communication, interpersonal, organizational, and time management skills.
- Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.
- Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.

**Education & Preferred Qualifications**:

- Bachelor’s Degree in Computer Science or equivalent experience preferred
- Good knowledge of Lean methodologies & certifications like LSSBB and/or a master’s degree will be an added advantage
- Microsoft Office suite skills - proficient in Excel, PowerPoint, Power Query & Power BI tools
- Knowledge on Alteryx is required
- Lean Six Sigma, PMP, PMI Certification an added advantage

**Additional requirements**:

- 12+ years of experience in mutual funds/Hedge funds Financial Reporting & accounting, auditing, or related business activity.
- Ability to develop business relationships, both within and outside of the organization.
- Excellent interpersonal, organizational and communication skills.
- Strong problem resolution and analytical skills.

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.



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