Process Associate

1 day ago

Bengaluru, Karnataka, India Lowe's Home Improvement Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Lowe's

Lowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit

About Lowe's India

Lowe's India, the Global Capability Center of Lowe's Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe's India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The order-to-cash process includes all the steps from when a customer places an order to when the company receives payment.

Job Summary:

Collection rep is who can help us achieve our company financial goals. The Collections rep will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate for this position is able to work as part of a dynamic team, and able to work in an environment where work assignments change frequently.

Roles & Responsibilities:

Core Responsibilities:

  • Manage a specific portfolio of accounts
  • Maintain records of contacts and attempted contacts with delinquent accounts as well as records of any payments collected.
  • Contact customers with overdue accounts
  • Initiate the dispute process on disputed invoices, or misapplications
  • Perform credit limit reviews within their designated level of authority
  • Negotiate payment agreements within their designated level of authority
  • Make judgment decisions regarding the status of a customer account based on thorough analysis of the customer's purchases, payments, history, ability to pay and our business strategy.
  • Maintain strong communication with Outside Sales Representatives, Customer Service and Leadership
  • Release orders
  • Soft collections
  • Assist with special projects as requested

Years of Experience:

  • 1-2 Years in O2C with Collections experience must

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

  • Bachelors Degree / Post Graduate Degree

V. Skill Set Required

Primary Skills (must have)

  • Understanding of O2C processes ·
  • Experience with collection and AR management
  • Must be able to work in night shift 5:30 PM to 6:30 AM – Any 9 hour shift

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

  • HR Associate

    3 days ago

    Bengaluru, Karnataka, India MoSahay Associate Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Designation - HR AssociateLocation - ChennaiEducation - Bcom or BMSExperience - Atleast one year of experience in HR domain and accountant ** Key Responsibilities:** * Assist in end-to-end recruitment process — sourcing, screening, scheduling interviews, and onboarding * Maintain employee records, attendance, and leave management * Handle payroll inputs...

  • Process Associate

    5 days ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Process Associate We're looking for Process Associate to join our dynamic team. • Experience: 1–9 Years • Skill: Record to Analyze Process Expert Preparation of Period End Reporting packs (i.e. Trial Balance review) and its review and sign off with Clients Financial Controllers. • Location: Bengaluru Interested...

  • Process Associate

    2 weeks ago

    Bengaluru, Karnataka, India Dipali Kumari Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    • Manages complete shipments report in the system.• Cash reconciliation.• Assigning shipments to delivery associates and tracking them.• Coordinate with delivery associates for on-time delivery.• Invoice generation• Inventory reconciliation

  • Sr Process Associate

    2 weeks ago

    Bengaluru, Karnataka, India Imaginators Try Going Beyond Full time ₹ 2,20,000 - ₹ 5,50,000 per year

    Hiring for Sr Process Associate & Process Specialist Fraud & Dispute1-4 Yrs4-5.5 LPA BangaloreImmediate joiners only fraud management, dispute resolution, or payments, card schemes, Mastercard & fraud detection Required Candidate profile1-4 Yrs of exp in fraud prevention or risk management Chargeback processing & PCI-DSS, GDPR,

  • Process associate

    23 hours ago

    Bengaluru, Karnataka, India Genpact Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Process Associate

    7 days ago

    Bengaluru, Karnataka, India Flatworld Solutions (FWS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Process AssociateDepartment: Data ManagementLocation: Banaswadi-BangaloreRole Type: PermanentShift: Day Shift/UK ShiftAbout Flatworld Solutions: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services...

  • Process Associate

    5 days ago

    Bengaluru, Karnataka, India Lowe's Companies, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Lowe'sLowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the...

  • Process Associate

    7 days ago

    Bengaluru, Karnataka, India Trueblue Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Description:We are looking for a fresher role based in Bangalore.Interested? Send your resume to or contact Talent with 30 WPM typing speed and decent written skills.Shift timings: 4:00 PM-01 AM & 10 PM - 07 AM, along with Weekend working.Two consecutive offs on weekdays + Remote (Work from Home)Must have a laptop/desktop or be able to arrange it for...

  • Process Excellence Associate

    7 days ago

    Bengaluru, Karnataka, India Supertails Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Location:BangaloreExperience:1–2 yearsEmployment Type:Full-timeAbout the RoleWe are seeking a detail-oriented and drivenProcess Excellence Associateto join our team. This role will play a key part in strengtheningclinic operations and process implementation, with a focus on improving efficiency, standardization, and scalability across functions. The ideal...

  • Sr. Process Associate

    1 day ago

    Bengaluru, Karnataka, India Siemens Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    HelloWe empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide...